Unable to delete picture from Catalog Item

[Carlos Chaluisa]

I created a significant number of Catalog Items by copying from one to another (Insert & Stay)  The Item I used as a source, had a Picture which was of course copied to each item.  I find now that I can delete that picture and replace it.  Have anyone experienced that?

[Mike Patel · Accepted solution]

try running background script and see if it removes the image.

var gr = new GlideRecord('sc_cat_item');

gr.get('your cat item sys id');

gr.picture = '';

gr.update();

[Raghesh]

Hi,

Can you pls guide me on how to run the background script which is mentioned above. 

I am also facing the same issue.

regards,

Raghesh

[Brandon R1]

This worked for me as well. Any idea why we have to run a script just to make the icon & picture fields available to add a different pic??

[Mike Patel]

Most likely there is no delete ACL for picture field. You can create it like below and see if that's the case.