Unable to delete picture from Catalog Item

Carlos Chaluisa · ‎12-14-2018

I created a significant number of Catalog Items by copying from one to another (Insert & Stay) The Item I used as a source, had a Picture which was of course copied to each item. I find now that I can delete that picture and replace it. Have anyone experienced that?

Mike Patel · ‎12-14-2018

try running background script and see if it removes the image.

var gr = new GlideRecord('sc_cat_item');

gr.get('your cat item sys id');

gr.picture = '';

gr.update();

View solution in original post

GeoffreyOptumOp · ‎10-19-2021

Hi, @Mike Patel. I was not able to get those links to show up by playing around with the Access Controls. Are you 100% sure that this works?

Carlos Chaluisa · ‎12-17-2018

Thanks Mike! that did the trick

Raghesh · ‎11-25-2020

Hi,

Can you pls guide me on how to run the background script which is mentioned above.

I am also facing the same issue.

regards,

Raghesh

Hosam Ahmed1 · ‎02-01-2021

Use the Application Navigator to open System Definition > Scripts - Background