Unable to make State field editable in list view

[Ben124]

Hello All,

I need to make the State field on change_request tickets editable only by the admin when in a list view.  Right now, it's blocked even as an admin...

I was able to get that to editable for the change_task tickets by adjusting some ACLs, but I tried doing the same for the change_request list view, but that didn't seem to work.  I've been trying by making various ACL adjustments, but I seem to be stuck now.  Does anyone know how to make this editable in the list view?

Here is an overview of some of the ACLs if that helps...

Thank you!

[Uday_Kumar]

Hi @Ben124 Check once's in onCellEdit client scripts in your instance there you can find the solution of your problem.

If my solution helps you please mark my solution as Accepted and Helpful.

Thanks and regards

Uday Kumar Valapudasu

[Ben124]

Thank you.  I looked in my instance for onCellEdit client scripts.  I have 29 active ones.  However, none of them are for any of the change related tables or the task table...so I assume that isn't the issue.  Any other thoughts?

[Vigneshwara Red]

Hi,
Based on your Screen shot seems to be there is an ACL which is restricting to perform this action. Please search for the ACL on this table and enable Admin override to allow admins to edit the field.

Thanks

Hope this helps...!!!!

[Ben124]

Thank you.  There was only one with admin override being false, and that was for a create ACL so I wasn't worried about it.  To be sure, though, I just set admin override on it to true.  That didn't help resolve the issue.  Any other thoughts?