Unable to make State field editable in list view

[Ben124]

Hello All,

I need to make the State field on change_request tickets editable only by the admin when in a list view.  Right now, it's blocked even as an admin...

I was able to get that to editable for the change_task tickets by adjusting some ACLs, but I tried doing the same for the change_request list view, but that didn't seem to work.  I've been trying by making various ACL adjustments, but I seem to be stuck now.  Does anyone know how to make this editable in the list view?

Here is an overview of some of the ACLs if that helps...

Thank you!

[Vigneshwara Red]

As Change state is extended from Task can you once also check if any ACL on task table level. Might be some ACL on Task acting on it.
If you are still not able to identify with above can you enable the debugger on security and check what is restricting the access.

Hope this helps..!!!

Thanks

[Ben124]

Thank you for the reply.  I did check the debugger by opening it through "Enable All".  However, I didn't fail any ACL checks that it found.  As for the Task table, I did look there for a problem ACL as well but didn't find any.  If you check my original screenshot you'll see that one is contained there.  Any other ideas?

[Vigneshwara Red]

Hi,
Just want to confirm if you have checked task.state write ACL?

[Ben124 · Accepted solution]

For those interested I had to create a "change_request.state" write ACL that had admin as the role.