User Creation Email with Password Reset Link
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3 weeks ago - last edited 3 weeks ago
Hi community, good day.
I have a requirement: there is a notification set up on the User table. I want that whenever a user is created, the notification should be triggered for that particular user. In that notification, there should be an email script for resetting the password. When the user clicks on it, they should be redirected to the password reset screen where they can set their password.
I am currently using this script on a normal page, but the result is that it redirects me to the login screen instead.
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2 weeks ago
Hope you are doing good.
Did my reply answer your question?
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 weeks ago
Hi @Ankur Bawiskar tried with same code but it is taking to the below page and that's showing the error page. How can we configure it.
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2 weeks ago
image is too small
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 weeks ago
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2 weeks ago
Usually users are onboarded on sys_user either via LDAP/AD OR Azure
With this the password is not stored in instance but users are authenticated via that mechanism
then why this requirement?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

