User Creation Email with Password Reset Link
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-13-2026 09:18 AM - edited 02-13-2026 09:19 AM
Hi community, good day.
I have a requirement: there is a notification set up on the User table. I want that whenever a user is created, the notification should be triggered for that particular user. In that notification, there should be an email script for resetting the password. When the user clicks on it, they should be redirected to the password reset screen where they can set their password.
I am currently using this script on a normal page, but the result is that it redirects me to the login screen instead.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-16-2026 11:48 PM
hi!
Why don't you use the OOB PasswordResetUtil() Script include for this? There is an event called
The URL in that util is actually
So try to adjust your code to comply this
Regards,
**Martin Virag**
ServiceNow MVP 2026
