Viewing 'approvers' on the Task

[germc]

Hi guys,

We have approvals for our 'Requests' and 'Request Items' on the catalogue.

What is the best way to vew these quickly? So for example, an analyst is in a Task and needs to see very quickly who approved the overall Request and then the Request Item.

Is it best to use Relationships and have a tab on the Task or is there a better way?

If I use the flyouts on the Task to see the Request or Request Item info it doesnt show the tabs on there for the approvers. However, it does show on the actual Request.

Is there an easy way of adding it in here?

[germc]

Hi Adam,

As a workaround I have created 2 tabs. One for the Request Approvers and the other for the Request Item Approvers.

This should work fine for what we want to do.

I created the REQ relationship with the following:

var enc = "document_id=" + parent.request_item.request;

current.addEncodedQuery(enc);

I then created the RITM relationship with the following:

current.addQuery("document_id", parent.request_item);

[domaners]

Hi Ger,

That would do the job. I can't work out what was going on there, but glad you've managed to get some approximation of what I suggested!

Cheers,

Adam

[germc]

Thanks again Adam,

Ive marked answer as correct.

Thanks again

[germc]

Its just showing the Request approvals now, but not the Request Items. Very strange!

[darshanr]

Hi Ger,

I think setting up Relationship is the ideal option in this   scenario.

OR

You can write script to add the Request Status as who approved which type of Approval and things you want in comments field

For Eg:

CI Owner Approval Approved by XYZ for REQ1234

Business Owner pending with ABC for RITM1234

Thanks,

Darshan