Hi team,Many of us either don’t know about or don’t bother configuring the cascade delete rule when creating or configuring a reference field on a table. The cascade delete rule is very important if you want to perform some action on a record when it...
I need to export only one record as a PDF, but without admin access it's impossible. Does anyone know what roles I can give to the end user?
Hello Community, I am facing an issue while working with ATF in a scoped application for a Catalog Item. I have a Catalog Item variable which is a dependent dropdown field.The dropdown options are coming from the sys_choice table. Issue details: On t...
Hi, I just wanna say that I am very new to Snow and I'm just getting to know the platform.I got assigned the following task:I would like the category and subcategory of incident to carry over to change records when a change is created from an inciden...
I have created one ola on sc_task table and the duration type on the ola is breach on due date.also i have used the 8-6 weekdays excluding holidays in the schedule.now i have created one sc task and it qualified ola conditions and it got attached to ...
How to show the data in dotted line in below image
When I open the change record in native UI and if conflict status = "conflict". it shows : "MessageScheduling conflict detected. Use the Scheduling Assistant to avoid conflicts." If I open the same conditional record in service operation workspace (S...
Hello @Everyone,I recently came across the option “Create an OAuth API endpoint for external clients” under Application Registry and wanted to understand it better.In my earlier integrations, I have used “Connect to a third-party OAuth Provider”, whe...
When testing the email being sent in the flow of a catalog item, they are showing the sys_id instead of the names of the users in both the subject and body. They are reference variables. EDIT: Once I removed the variables, saved, and then added them ...
I am creating an order guide for new hardware request that contains our 5 different types of hardware. I have created 2 variable sets, one for new user information and one for working location/shipping information. I have these variable sets assigned...
How can the Variable Editor Formatter (VEditor) in a Change Request be configured so that the variables entered in the Service Catalog (Requested Item) are automatically transferred to and displayed within the Change Request, making them available fo...
Hi everyone I need to configure a corporate email account (e.g., incident@mycompany.com) to process incoming emails using inbound email actions and generate alerts and incidents. Currently, we have restrictions on using IMAP or POP3. Can I configure ...
We want to establish a one to many relationship in sn_cim_register table. We have this requirement in which we want to relate CIM record A to CIM records B and C. However the relationship firstly establishes between CIM-A and CIM-B and then when we w...
HiI have implemented two dropdown fields in UI Builder where the second dropdown is dependent on the first. Based on the value selected in the first dropdown, the related values are dynamically displayed in the second dropdown. If the first dropdown ...
Hello, community! I am analyzing the Coaching feature on the platform.I noticed that it is included in the ITSM Workforce Optimization module. Does anyone know if it's possible to purchase the coaching license separately from the WFO? Also, If anyone...
