Virtual Agent topic hide from picker

riaz_mansuri
Kilo Guru

Hi,

In Virtual Agent I do not want to show a number of topics in the Topic Picker on the portal.

I have added the condition

(function execute() {

	return false;

})()

(function execute() { return false; })()

to the properties as mentioned in previous threads. However, although it removes the topic is also stops working.

Any ideas?

Thanks

1 ACCEPTED SOLUTION

Muralidharan BS
Mega Sage
Mega Sage

Hi Riaz,

Go to sys_cs_topic table, update the field "is Topic Visible" to "False". Now it the topic will be active but it will not be displayed in the topic picker. 

find_real_file.png

 

find_real_file.png

 

find_real_file.png

Thanks

 

View solution in original post

8 REPLIES 8

Muralidharan BS
Mega Sage
Mega Sage

Hi Riaz,

Go to sys_cs_topic table, update the field "is Topic Visible" to "False". Now it the topic will be active but it will not be displayed in the topic picker. 

find_real_file.png

 

find_real_file.png

 

find_real_file.png

Thanks

 

Thanks, that seems logical however if I do that the topic no longer works.... I will log in Hi. Thanks 

Hi Riaz, 

Just out of curiosity, It is working for me even after I made the field "is Topic visible" false. I used the below script to call the topic. 

 vaVars.global_search_text = 'Testing topics';
     vaSystem.topicDiscovery();

 

find_real_file.png

 

Thanks

HI Riaz, did you get any chance to try the above.