What is import set? Example?

[keerthana]

Import set

[chrisperry · Accepted solution]

Import sets enable administrators to import data from various data sources, and then map that data into ServiceNow tables. The import sets table acts as a staging area for records imported from a data source. A transform map determines the relationships between fields displaying in an import set table and fields in an existing ServiceNow table, such as the Incidents or Users table.

So an example might be that you need to import your Company's Department data into ServiceNow's cmn_department table so that Department reference fields can be populated with your Company's Departments -- the proper approach would be to use import sets.

More documentation here.

If this answer is helpful please mark correct and helpful!

Regards,

Christopher Perry

[Chetan Mahajan]

Hi Keerhana,

                            i would recommend to go through ServiceNow Import Set | IMPORT SET ServiceNow | Servicenow Transform Map Script Example for better understanding with real-time example