What is the best way to call system property in a client script (script include) for a catalog item ???

[Rathan1]

What is the best way to call system property in a client script (script include) for a catalog item ???

[Ankur Bawiskar]

@Rathan 

Hope you are doing good.

Did my reply answer your question?

If my response helped please close the thread by marking appropriate response as correct so that it benefits future readers.

Regards
Ankur

[Mahendra RC]

Hello Rathan,

You can call gs.getProperty("property_name") in script include. But if you are looking to call the System property in Client script then you can use something like below code:

Client Script:

Please user the below code in your Display BR:

g_scratchpad.group = gs.getProperty("user.group.name");

Once you store the property value in scratchpad object you can use it in client script

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
	if (isLoading || newValue === '') {
		return;
	}
	if (g_scratchpad.group) {
		g_form.setValue("group", g_scratchpad.group);
	}
}

Please mark my respsone as helpful/correct, if it answer your question.

Thanks

[Mahendra RC]

For Catalog Client script you cannot use the Display BR. You have to use the GlideAjax() to call the script include and then read the property fetched in response:

var CustomerPropertyUtils = Class.create();
CustomerPropertyUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, {
	getPropertyValue: function(){
		return gs.getProperty('user.group.name'); // Provide your property name here;
	},
	type: 'CustomerPropertyUtils'
});

Client Script:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
	if (isLoading || newValue === '') {
		return;
	}
	var ga = new GlideAjax("CustomPropertyUtils");
	ga.addParam("sysparm_name", "getPropertyValue");
	ga.getXMLAnswer(parseResponseData);

	function parseResponseData(answer){
		if(answer != ''){
		g_form.setValue("group", answer);
	}
}

Please mark my respsone as helpful/correct, if it answer your question.

Thanks

[Mahendra RC]

Hello Rathan,

Just wanted to check with you, if the above response answered your question. If yes, then please do close this thread/question by marking the appropriate response as correct.

If you still need any further help or guidance on this then please update those on this question.

Thanks