Where is defined the default workflow for service catalog requsst? How I can change it?

[Yuriy6]

Hello @all,

I need to change the default workflow for my service catalog. But I cann't find, where it is defined.

The default workflow is "service catalog request"

Thank you!

Best regards from Munich, Yuriy

[Ankur Bawiskar]

Hi,

in left navigation type workflow editor; click on that module

search with name as service catalog request on right hand side and you should find it

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Yuriy6]

I have create another workflow and now I have to change my default workflow for my service catalog.

Than you.

[Ankur Bawiskar · Accepted solution]

Hi,

This workflow is attached to Request table (sc_request)

Ideally there should be single workflow attached to Request table and you can have different workflows on RITM table based on the catalog item

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Yuriy6]

OK, Thank you!

This means I cannot change this workflow only for some catalogues and all service requests have to go there by?