Hi Team, We have some integration with other third-party applications and they are using Incident Table API call to create & update Incident in ServiceNow. There are some issues observed like instead of updating existing Incident state, new Incidents...
Hello,I have a tricky question - I have a requirement to show the "Leave Page" message, when the user tries to click from updated custom widget without saving, via breadcrumbs or the back button. We know it's possible because it works on the standard...
Hi I have a single line text variable and in that I want to exclude " / \ [ ] : ; | = , + * ? < > all this special character.Could you please help me with it?What should be the RegEx for it? Thank you!
Hi All,I need to make a check box "u_html" to true on "u_email_client" table always for a particular view "BPO_HRqueryHTML" How this can be achieved?
How do I add a check box to the related list for incidents under an interaction in Agent Workspace? I need technicians to be able to delete all incidents that don't belong this IMS
We have a custom table created in scoped application and we have to create UI Action in Global scope. We have enabled Allow UI actions and can read access on the table. When we try to insert new UI Action on a custom table in a Global scope, we are ...
I want to remove delete ui action from all tables in ServiceNow. Only admin have access to delete records.Do i need to update ui action/ACL for every single table or can i have any property to update so that it will remove it from all tables at onc...
I have a very simple check record form that our HR team uses.It has the following1. Position ID to Check - text. They can enter what they want2. Available asset - Reference to the ALM table. We look at the Position ID, and it returns what device is...
I have a need to update the Service Portal page with a dingle change. Our users can drill down on the SP to see information on their tickets. We need to change the Priority to Urgency. Any assistance would be appreciated.
Hi,I need a help for one of my requirement where I need to check if selected planned start date is 2 business days as lead time from current date and if its less than 2 business days then need to make a field mandatory in a form for justification.Can...
I have below the survey requirement for Incident resolution. 1 survey to users every 14 days. If it has been more than 14 days since a survey has been sent, send another on the most recently closed INC. How can I achieve the above trigger condition?
When we open incident form and click on more options there is an options called "toggle template" to access templates. But the same option is not showing on change form. Please help on how to resolve the issue?
Hi,I want to update 8238 records Active=True is it possible in servicenow.
Hi everyone, My requirement is to group all the records based on the assignment group in the list view section.I am done with the requirements, but I have a lot of bugs and glitches.While logging into the Service operations workspace, Group by filter...
I need client script for allowing only current and future dates.
