ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to create report based on string value

How to create create report based on string value and if 1st 2 values are unique then i want to show in one single line bar chart Ex: HYD Campus - Main BlockEx: HYD Campus - 12nd BlockEx: HYD Madhapur - Block Ex: Pune - Mumbai MainEx: Pune - Head off...

Resolved! Generate a unique QR code for every record

I am trying to create a unique QR for every record of a custom table. I have spent hours applying various solutions currently present on community but unable to generate any QR code (the best I was able to create a barcode). Maybe I lack fundamental ...

find_real_file.png find_real_file.png
Abhinay1 by Giga Expert
  • 5199 Views
  • 6 replies
  • 2 helpfuls

Error on Workflow while proposing standard Change template

Hi When we submit proposal for new Standard Change request and request is approved. It pops up the message twice as ; Info Message At least one of flow, workflow or execution plan should be filled. Otherwise, when order is placed, then even on approv...

anupamg by Tera Guru
  • 2598 Views
  • 5 replies
  • 2 helpfuls

How to execute scheduled import in flow designer??

Hello all,I want to execute the scheduled import 3 times in the flow. And if it has given error then incident will be created. I have tried this below is screen shots and script using custom action. But by doing it. It is creating execution records m...

11.png
martin63 by Tera Contributor
  • 2940 Views
  • 6 replies
  • 3 helpfuls

Catalog Builder - Variables in SCTASK

Hello all, I am back with another question.  I have a catalog item that 'User 1' fills out and is sent to 'User 2' to process.  On the catalog item, I have hidden fields that 'User 2' will fill out.  Currently, it's set up so when 'User 2' goes in to...

Lloyd700 by Tera Contributor
  • 2349 Views
  • 2 replies
  • 1 helpfuls

Regarding the ACL for reading restricted records

I have a requirement to restrict access to a certain type of problem and allow only specific groups to read them, table: problem, type: read. Therefore, I need an ACL on the Problem table with a script. However, this should apply to all created roles...

User not getting added to AD groups

Hi All, We're facing an issue in our customer environment wherein a user is not getting added to the required AD groups. Currently we have a flow for the same wherein we are taking the user input for role they require and based on that, they will get...

Knowledge Article template field issue

Hi Team, I have recently created a knowledge article template, it has 2 fields and have set default font & size to Public Sans & size 12pt(through the configure dictionary option).  It seems to work fine. But, if the user changes the font size to som...

JohnnySnow_0-1708998669310.png JohnnySnow_1-1708998718998.png JohnnySnow_2-1708998845718.png JohnnySnow_3-1708998860272.png
JohnnySnow by Mega Sage
  • 1781 Views
  • 4 replies
  • 0 helpfuls

Robust Transform Map Ignore or Skip

Hi, I am currently working in Robust Transform Map where I don't want the insert to happen in User table. If the target user is already present in the table then I would like to update that record. If the target user is new or no existing record is a...

Babuloo47 by Tera Expert
  • 1653 Views
  • 1 replies
  • 0 helpfuls