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Resolved! Question on $scope.$on in widget

Hi Team, I have one question regarding $scope.$on question in widgets. I see the function $scope.$on("field.change", function(evt, parms) { ... } is called only when the record picker is changed within the same widget. Is it possible to invoke this f...

ShAn21 by Tera Guru
  • 3395 Views
  • 7 replies
  • 2 helpfuls

Best way for creating as workspace

Hi All, We are planning to build a workspace from scratch. What are the better ways to build it.Can anyone please guide me on this. Also any resources on this would be helpful. TIA.

Mounica96 by Tera Contributor
  • 262 Views
  • 2 replies
  • 0 helpfuls

Resolved! Close REQUEST when RITM is closed

Good afternoon,  I have created a flow where when the SC is closed, it will close the RITM.However i am struggling to add the steps where - After the RITM is closed, it should close the REQ  When i am trying to add the Action, i do not see REQ in the...

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Create multiple records using transform map

Hi,  We have an excel file which will be imported into Servicenow instance on daily basis and there is separate form to import the data using the excel. Both the methods are using the same transform map to import and update/create the asset records i...

state not reflecting

Hi,We have a customized change type called BAU. when updating the state field it does not reflect on the list view. upon investigation, we found that there are 2 state fields. one is specifically created for the customized change type and the other i...

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sharley by Tera Contributor
  • 672 Views
  • 3 replies
  • 0 helpfuls

g_scratchpad not working as expected

Hi,I have a simple requirement to show field message if user is SLT true. I have used Display BR to get the value from user table and called that in my client script. g_scratchpad is passing undefined value to CS (checked with alert). Not sure if i a...

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Sarabjeet1 by Tera Contributor
  • 470 Views
  • 14 replies
  • 0 helpfuls

Resolved! Flow Designer | Scripted Approval is not working

I have one catalog item and it has only two fields:1.Requested for 2.Select Group Once request is submitted, it will trigger approval to selected group's manager. and for this I have written script (I know we can use get variables action and we can d...

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IAmIshan by Tera Guru
  • 630 Views
  • 2 replies
  • 1 helpfuls

How to get only the displayed value in script?

Hi All,We have 2 fields called u_html and u_message and these 2 fields are running on the u_email client table now when we click on the HTML button we will get only the u_html field but while checking in logs when doing this HTML button click I am ge...

jobin1 by Tera Expert
  • 617 Views
  • 6 replies
  • 0 helpfuls

Custom UI Page for attachment & details

Hi All, I am following the article posted by @Deepak Negi in which we can attach the attachment and then override the approval but it is not working and throwing an error in the console:Link to the article: Attachment Transfer: Moving Files from HTML...

SN_Learn by Kilo Patron
  • 600 Views
  • 6 replies
  • 0 helpfuls