Workflow for Normal Change

[punitchourey]

Hi All,

I need to copy a workflow for Normal Change and create a new workflow. I need to modify the new workflow.

Also i need to set somewhere in workflow that the new workflow will start at particular date/time and old workflow will get inactive at a particular date/time.

Let me know how this can be done. Also let me know if there are change records running on old workflow, what will happen to those change records if the old workflow is cancelled.

Thanks,

Punit

[Pradeep Sharma]

Hello Punit,

To copy the workflow, Navigate to the Workflow->Under Properties->You will find the option to copy.

To answer your second question on deactivating the old workflow-->You can set the filter condition in the workflow i.e created before DATE/Time: This will ensure the old workflow will not trigger for the new request. However please note the existing records with old workflows will not be impacted.

[punitchourey]

Hi Pradeep,

Thanks for the update.

You mean to say that, if we give filter condition in Old workflow i.e created before DATE/Time, old change request will run on the old workflow. It will not impact the old change requests. However for new change requests, new workflow will get attached.

[Pradeep Sharma · Accepted solution]

Hello Punit,

Filter condition is only required to prevent old workflow from attaching to the newly created records. What I mean here is if you modify the filter condition or any adjustment in the workflow, it will not impact the existing records with workflow attached to it. Make sense?