Hi,
Unfortunately, at this point, we don't really know all the details here. I don't know if you used the same user for the first screenshot in your original post where it "skips" the group approval activity AND for the screenshot you attached above in response to another user where it showed in that first if activity: check group manager approval and routed "no" and it went along to the user approval, then group approval next and it seemed to stop there. Was that the same user?
The way you have your activities worded is also confusing because in the initial if activity it says: "Check group manager approval" yes or no...and when whatever logic returns no... it's going to the user approval activity that is named "group manager approval". It's hard for me to even explain how confusing this is because it's almost confusing me while I'm typing it.
My best recommendation is to take a step back, make sure your activities are appropriately named and you understand what each one is doing and why it's in your workflow. Then, start at the beginning with that if activity and ensure the logic is correct...and that the outputs are pointing to the right places.
Then...if an approval activity is being skipped and a group is specifically identified without scripting, then please:
-Ensure you have the right group selected (double-check that you have it right)
-Check the group for actual group members
-Check that the group members are "active"
In the past, from what I've seen, when group approvals are being "skipped", it's because there are no members in the group and/or the group members were inactive.
This isn't a glitch for just your workflow, something isn't set right which would be causing this.
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
