Workflow group approval activity getting skipped without approving.

Go to solution
Sai25
Giga Guru

‎02-05-2021 05:56 PM

Hi All,

After the manager approval bypassed in the same way group approval activity also getting by passed.

It should wait for the group approval. but it is getting bypassed without approving of group members.

below is the screenshot.

find_real_file.png

find_real_file.png

Thank you,

sai.

Preview file
43 KB
Preview file
92 KB
0 Helpfuls
  • 2,260 Views
1 ACCEPTED SOLUTION

Go to solution
Harsh Vardhan
Giga Patron

‎02-06-2021 02:53 AM

If you are in domain separation, make sure you are validating with correct domain user. 

try to add same domain group which user belong too and also add one same domain user as group member. see if you are getting same issue or not. 

View solution in original post

11 REPLIES 11

Go to solution
Sai25
Giga Guru
In response to Harsh Vardhan

‎02-07-2021 11:55 PM

Hi Harshvardhan,

But I want to another domain user to approve this request item.

 

I have written the script like below still approvals are not triggering.

var answer=[];

var gr=new GlideRecord('sys_user_group');

gr.addQuery('sys_id','72fb379f1b06e4d0432bb9de034bcb29');

gr.queryNoDomain();

if(gr.next()){

answer.push(gr.sys_id);

}

Thank you,

Sai.

0 Helpfuls