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CI identifiers unleashed

Session Code: LAB0632Presenter(s): Anders, ChristianCompany(s): ServiceNow, ServiceNowAbstract: Attend this lab to learn how to master the CI identification process to handle multiple data sources fee...

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Performance Analytics 201: Jump-start your journey

Session Code: LAB1610Presenter(s): Tricia, DanCompany(s): ServiceNow, ServiceNowAbstract: Building and implementing an advanced analytics solution often takes organizations months or years, but it doe...

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Probe to pattern migration

Session Code: LAB1542Presenter(s): Daniel, Tal, Doug, RyanCompany(s): ServiceNow, ServiceNow, ServiceNow, ServiceNowAbstract: Probes and patterns are complementary technologies that provide greater fl...

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Performance Analytics 101: Now you see it

Session Code: LAB1609Presenter(s): Lidhvija, DanCompany(s): ServiceNow, ServiceNowAbstract: As a native, in-platform solution, ServiceNow Performance Analytics tracks your key performance indicators (...

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Reporting 201: Advanced reporting concepts

Session Code: LAB1606Presenter(s): Robert-Jan, KateCompany(s): ServiceNow, ServiceNowAbstract: This advanced lab is jam-packed with the knowledge you need to bring your reports to the next level. We'l...

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Reporting 202: Telling a story with dashboards

Session Code: LAB1607Presenter(s): Pieter, OlgaCompany(s): ServiceNow, ServiceNowAbstract: Effective data visualizations should tell a meaningful story and leave the audience with a clear idea of acti...

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Performance Analytics 203: Advanced use cases

Session Code: LAB1613Presenter(s): Andrei, MartaCompany(s): ServiceNow, ServiceNowAbstract: Simplifying how results are communicated and providing new insights to stakeholders is often an iterative pr...

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Reporting 101: Producing meaningful information

Session Code: LAB1605Presenter(s): Josip, TomCompany(s): ServiceNow, ServiceNowAbstract: Placing your organizational data in a single system of action allows you to be more efficient, act consistently...

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