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Improving the customer experience in Tennessee

Session Code: BRE0262Presenter(s): AndyCompany(s): State of TennesseeAbstract: Over the past three years, Tennessee has centralized IT services, management, and support for each of the 23 executive-br...

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Up your game with Major Incident Management

Session Code: LAB0605Presenter(s): Flo, MollyCompany(s): ServiceNow, ServiceNowAbstract: Join us to learn how critical issues are escalated and resolved faster with Major Incident Management. We’ll re...

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Traveling the universe with ServiceNow

Session Code: BRE0268Presenter(s): Dan, SusanCompany(s): InSource, Space Telescope Science InstituteAbstract: In this session, the Space Telescope Science Institute will discuss their ServiceNow journ...

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What's new in HR Service Delivery

Session Code: LAB1397Presenter(s): Leena, QuentinCompany(s): ServiceNow, ServiceNowAbstract: With our release of Madrid early this year and New York right around the corner, we have a ton of new featu...

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What's new: Madrid release HR highlights

Session Code: BRE1044Presenter(s): JeffreyCompany(s): ServiceNowAbstract: ServiceNow is committed to continuous, customer-driven innovation in HR Service Delivery. In this session, we'll be covering t...

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