Session Code: BRE0347Presenter(s): Eric-StephanCompany(s): Lexmark International IncAbstract: Learn about Lexmark’s experience in their ServiceNow Knowledge journey, and what worked well and what did ...
Session Code: BRE0147Presenter(s): Nathalie, MatthiasCompany(s): Basware, BaswareAbstract: Basware customer satisfaction was at a low point. The entire customer service organization felt they were fai...
Session Code: BRE0136 Presenter(s): Mirza, Nick, Kathy Company(s): ServiceNow, ServiceNow, ServiceNow Abstract: Learn how the Walk-up Experience is pushing customer satisfaction (CSAT) further with ap...
Session Code: BRE0076Presenter(s): ZeljkoCompany(s): The Global Fund to fight AIDS, Tuberculosis and MalariaAbstract: Join this session as the Global Fund describes how teams are working together to c...
Session Code: BRE0261 Presenter(s): Julia, Kathy, Carri, Andrew Company(s): ServiceNow, ServiceNow, ServiceNow, ServiceNow Abstract: Today, digital transformation is viewed as a necessity to keep pace...
Session Code: BRE0273Presenter(s): CaraCompany(s): General MillsAbstract: As they began a global HR transformation initiative in 2016, General Mills made a commitment to #workdifferently. Throughout t...
Session Code: BRE0056 Presenter(s): Mirza, Gio, Kathy, Chetan Company(s): ServiceNow, ServiceNow, ServiceNow, ServiceNow Abstract: Join this session to learn about ServiceNow’s own implementation jour...
Session Code: BRE0241Presenter(s): Mike, ChrisCompany(s): Prudential, PrudentialAbstract: Organizations now must execute with agility and speed to grow and prosper in today's market. In this session, ...
Session Code: BRE0217Presenter(s): Anand, Joey, KayleeCompany(s): Academy Mortgage Corporation, Academy Mortgage Corporation, Academy Mortgage CorporationAbstract: Academy Mortgage is one of the large...
Session Code: BRE0230 Presenter(s): Tracy, Lisa Company(s): Western Southern Life, Western & Southern Financial Group Abstract: Western & Southern Financial Group is using ServiceNow Project Portfolio...
Session Code: BRE0062Presenter(s): RobCompany(s): VeoliaAbstract: In this session, Veolia Group, a global leader in optimized resource management, shares how to achieve pace in delivery of new and enh...
Session Code: BRE0145 Presenter(s): Kathy, Chris, Mike Company(s): ServiceNow, ServiceNow, ServiceNow Abstract: Phishing continues to be a common attack vector, and when security teams are often under...
Session Code: BRE0098Presenter(s): Cameron, JustinCompany(s): Veterans United Home Loans, Veterans United Home LoansAbstract: Veterans United Home Loans is one of the nation's largest VA mortgage lend...
Session Code: BRE0055Presenter(s): Rew, Klaus, PritiCompany(s): Expedia, Expedia Group, Expedia GroupAbstract: Learn about Expedia's journey to deliver a modern, connected global service experience de...
Session Code: BRE0410Presenter(s): JoshCompany(s): New York State Office of the State ComptrollerAbstract: The New York State Comptroller is the state’s chief fiscal officer who ensures that state and...
Session Code: BRE0253Presenter(s): BrandonCompany(s): ToyotaAbstract: In 2018, Toyota made the strategic decision to implement ServiceNow Application Portfolio Management (APM). A critical component t...
Session Code: BRE1151Presenter(s): ValorCompany(s): AccentureAbstract: With the introduction of Virtual Agent, Accenture has started to transform not just the employee self-help experience, but also t...
Session Code: LAB1383Presenter(s): Jayant, EricCompany(s): ServiceNow, ServiceNowAbstract: As we provision/discover our servers, its very important to install and maintain the applications running on ...
Session Code: BRE0140Presenter(s): MattCompany(s): Shelter Insurance CompaniesAbstract: ServiceNow solutions can be used to build an information security program and enhance existing workflows and pro...
Session Code: CSS0795Presenter(s): AngusCompany(s): AC3Abstract: The true value of ServiceNow lies in the two major releases every year, but if you’re not upgrading early and often, you’re not maximiz...
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