As most would expect, my employer will not cover the cost of an upgraded package (Ultimate Package vs Convenience Package), nor the Guest Social Pass on their corporate account.Can I purchase the "Convenience Package" with my employer's credit card, ...
Hi all,Can we have grid lines on the pivot reports in servicenow ? I am getting color options but there is no option for Grid lines, please help if any one have any idea on this.Thanks in advance
2022 October editThis post has been archived with no answer Hello knowledge community! I have a complex question. Has anyone attempted to create a working integration with pivot.js and a ServiceNow instance; if so, how?
Hi Experts,I am new to service now and tried learning about ACL.Below are the steps I have performed and I am not getting any success in list_edit operationStep 1: I have created the test role and applied role to user, created nested roleStep2: Creat...
How to create a bucket group for Login Age and do the mapping for the same with sys_user_has_role (User Role) table
If we create an incident in one instance, automatically that incident should be created in another instance also. How it is possible?
At Knowledge17 there were a lot of times I heard the phrase "This is new in Jakarta." Is there somewhere all of these new features are listed in one place?
I am using ServiceNow platform.I have a requirement in email notification to show the latest work notes ONLY if the work notes have been updated.Is it possible to query the events queue directly in the email notification and use that event to evaluat...
In the Knowledge17 Agenda there are time slots shown as transportation. I am unable to find any information on what the transportation is, how often, where the stops are, etc. On the following website it mentions the I-RIDE Trolley. Is that the tra...
Hi all,A Servicenow ticket is opened on 2017-08-22 11:21:53. However SLA due is 2017-08-22 04:00. SLA due time is ahead of creation time. Could you please help to check ? thanks !!
Hi I need to implement sso for service now and have been told I need to set up a mid server to do this. I looked through some of the documentation and cannot see the relationship a mid server has to sso . Am I missing something or just not understand...
If you would like to be part of the report then why not fill in our ITSM benchmarking survey? bit.ly/ITSMsurveysocial AXELOS are at stand 906 - come and speak to us about levelling up with ITIL.
I created and published 2 articles with short description, Knowledge article1 and Knowledge article 2. Meta field for both is Palavi. the view count for article 1 is 5 and view count for article2 is 2. In incident form when i typed Pallavi in short d...
Hi All,Can anyone help me on this?Thanks in Advance.Sachin
We have a group of 5 and none of us can get Service now to work with Firefox. Nothing will load after logging in, are we missing some setting?All other browsers work fine.Thank you,Andrew
