Pivot.js question (closed)
2022 October editThis post has been archived with no answer Hello knowledge community! I have a complex question. Has anyone attempted to create a working integration with pivot.js and a ServiceNow instance; if so, how?
Forum Posts
ACL List_edit is not working
Hi Experts,I am new to service now and tried learning about ACL.Below are the steps I have performed and I am not getting any success in list_edit operationStep 1: I have created the test role and applied role to user, created nested roleStep2: Creat...
Bucket group for Login Age
How to create a bucket group for Login Age and do the mapping for the same with sys_user_has_role (User Role) table
Incident management
If we create an incident in one instance, automatically that incident should be created in another instance also. How it is possible?
Resolved! List of Jakarta changes and features?
At Knowledge17 there were a lot of times I heard the phrase "This is new in Jakarta." Is there somewhere all of these new features are listed in one place?
ServiceNow Email notification event query script
I am using ServiceNow platform.I have a requirement in email notification to show the latest work notes ONLY if the work notes have been updated.Is it possible to query the events queue directly in the email notification and use that event to evaluat...
Resolved! Non-ServiceNOW Transportation Question
In the Knowledge17 Agenda there are time slots shown as transportation. I am unable to find any information on what the transportation is, how often, where the stops are, etc. On the following website it mentions the I-RIDE Trolley. Is that the tra...
SLA due time is ahead of creation time, Pls help to solve !
Hi all,A Servicenow ticket is opened on 2017-08-22 11:21:53. However SLA due is 2017-08-22 04:00. SLA due time is ahead of creation time. Could you please help to check ? thanks !!
SSO and Mid server
Hi I need to implement sso for service now and have been told I need to set up a mid server to do this. I looked through some of the documentation and cannot see the relationship a mid server has to sso . Am I missing something or just not understand...
Do you want to be part of the AXELOS ITSM research report?
If you would like to be part of the report then why not fill in our ITSM benchmarking survey? bit.ly/ITSMsurveysocial AXELOS are at stand 906 - come and speak to us about levelling up with ITIL.
What is the sorting order in search results in KB
I created and published 2 articles with short description, Knowledge article1 and Knowledge article 2. Meta field for both is Palavi. the view count for article 1 is 5 and view count for article2 is 2. In incident form when i typed Pallavi in short d...
background script to change the assignment group of a closed incident (INC000234)
Hi All,Can anyone help me on this?Thanks in Advance.Sachin
Firefox issues?
We have a group of 5 and none of us can get Service now to work with Firefox. Nothing will load after logging in, are we missing some setting?All other browsers work fine.Thank you,Andrew
Are the Workshop and Lab Documents for K17 out there somewhere?
Are the workshop and labs files out there somewhere that I can download onto my IPAD prior to the Conference?I know in the past they were made available to download, I don't want to be trying to download all the labs and workshop material during the ...
How to open a form directly when clicked on the module
Need to open the form directly when clicked on the module option? Anyone faced similar requirement.
