Dear Community Members,
This post is to request survey participation from ServiceNow customers who are using or have used Knowledge Demand Insights, or have opinions to share on your expectations from an insights dashboard in your knowledge management module.
I request 5- 7 minutes of your time to respond to this quick survey. The goal is to gather your feedback on your needs and expectations from an insights dashboard.
Here's the Survey link (5 - 7 min/15 questions to complete).
Who should respond:
- Those who are currently using knowledge demand insights or have used it in the past.
- Those who have a point of view about an insights dashboard-like feature in your knowledge management module.
Research response window: February 6 – March 9, 2025
Feel free to share this survey with your team or colleagues who might have valuable feedback to contribute.
For questions or concerns, please contact the researcher, Sneha Kanneganti. (sneha.kanneganti@servicenow.com)
