Cant login to my PDI.

[Thulasi_Nallapa]

Hi,

From one week I cannot login into my personnal devlp instance. I tried many times and I cant get in, I tried different ways using forgot password but I am not receving any email to reset my password. Please help me.

Thnak you.

Thulasi.

[Clara Lemos · Accepted solution]

Hi @Thulasi_Nallapa ,

Have you tried log into the Developer website ( https://developer.servicenow.com/)? 
You can log in there with you credentials ( Top right), and then click on "Start Building" 

From the developer website you can also reset your password by clicking on your profile icon ( top right), and then on 'Manage Instance Password' , within this option you'll have an option to reset your password

If that helps please mark my answer as correct / helpful!
And if further help is needed please let me know

Cheers

[Clara Lemos · Accepted solution]

Hi @Thulasi_Nallapa ,

Have you tried log into the Developer website ( https://developer.servicenow.com/)? 
You can log in there with you credentials ( Top right), and then click on "Start Building" 

From the developer website you can also reset your password by clicking on your profile icon ( top right), and then on 'Manage Instance Password' , within this option you'll have an option to reset your password

If that helps please mark my answer as correct / helpful!
And if further help is needed please let me know

Cheers

[Danish Bhairag2 · Accepted solution]

Hi @Thulasi_Nallapa ,

Have you tried resetting your password from the ServiceNow Developer site as below

• Click on your profile button.
• Select "Instance Action."
• Under this option, you will find "Manage instance password."
• Click on it to access the settings.
• Here, you can reset the instance password to generate a new set of instance login credentials.
• Create a new password for your instance.

Thanks,

Danish

[Thulasi_Nallapa]

Hi Danish,

It works, and thank you so much.