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‎01-24-2025 12:27 AM
After adding payload and conditions to the "Send Rest request" ATF Step , this error shoots up , Does this mean some certification is missing on the instance we are running or some other issue. If possible do suggest how to proceed in such cases.
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‎01-24-2025 12:44 AM
seems issue with the connection
How is the REST step performing authentication?
When you test it manually without ATF does it work fine?
The REST Step might require some additional information before actually consuming the actual endpoint which possibly is not configured via ATF and hence failing
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎01-24-2025 12:44 AM
seems issue with the connection
How is the REST step performing authentication?
When you test it manually without ATF does it work fine?
The REST Step might require some additional information before actually consuming the actual endpoint which possibly is not configured via ATF and hence failing
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎01-27-2025 01:52 AM
Manually ATF works fine, but error shoots up on "Send API request step" which consists of same payload as sent in manual, as said there might be some connection issue, will check on the configuration.
Thanks for the support @Ankur Bawiskar