Issues with Cursor moving to the bottom of the notes section in the workspace

gliggins
Tera Contributor

‎08-19-2024 02:26 PM

A few agents are having issues where when they get a significant amount of text in the notes section the cursor will jump around and move text around. Attached is a video of the issue. Has there been a new workout of resolution for this issue? 

video1432476892 HBogosian Disjointed Typing in Svc Nxt (1).zip
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Anupriya23
Tera Contributor

‎11-29-2024 04:33 AM

Did you find out anything on this issue, I have reported the same issue from agents in HR workspace in xanazu. Did you raised HI case?

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