I have duplicated the Platform Analytics Incident Management OOB Dashboard so I can edit as advised. When I duplicate and rename the Platform Analytic Dashboard every element shows a message saying 'You cannot configure this element. The owner did no...
When i am saving change Change model cannot be modified for in progress Change Requestsabove error message is coming.
Hi Community, I have requirement to prepare a multiple level pivot report, I am able prepare that but i am not able to sort the count numbers from large to small (order wise). Can someone help me , how can i achieve this.
Dear ServiceNow Team,I hope this message finds you well. My name is Namuri Ravindra, and I recently graduated in 2024 with a degree in Computer Science Engineering from Pragati Engineering College, Surampalem, Andhra Pradesh from india. I am currentl...
Hi Everyone,I'm facing an issue where updates are not getting captured in update set for reports that are translated to French !I switched language from English to French and then changed report title to French its working fine on both languages but ...
I have a large number of very similar departments with very similar portal forms, but we just had a merger, so our processes haven't been aligned yet. For now, we need to use the current "Available for" config. Can I use what is already configured on...
Hi, There is OOB Ui action for interaction table "Close". when we click on that close button it needs to make "assigned to" mandatory.can anyone let me know, how can i make changes on here.
Hi,In the RITM if i update the due date field, the SCTASK due date needs to automatically update the same.Can anyone help here
Hi All, I am doing an integration where I am receiving payload, parsing that to put it in a custom table. I am trying to check if my table have certain id which isnt present in payload and then I have to mark it.In the flow designer , if I loop throu...
Hi All, I am working on an integration with 3rd party system with servicenow which brings in data and we store it in a custom table in ServiceNow. Its a full payload that we will receive. So, based on that we insert into custom table. IN future, some...
Hi All,I am trying to parse a JSON payload using JSON parser. The structured payload looks like this where I am getting the payload in a action and then using this action in the flow. In the flow, I am calling the above action and then using for e...
Hello all!recently we have begun turning on retirement polices--- they are very loose(CI hasnt been updated or discovered in 6 months) just to get a feel of the process.however, we have run into an issue where the CI is discovered, after its retired/...
Hello Community... I'm unable to reply to some of posts in the community.... The posts are having green color lock icon.. and I'm getting this message at the end. This could be an issue with my community account setup but I'm not sure... Any...
Dear ServiceNow Team,I hope this message finds you well. My name is Namuri Ravindra, and I recently graduated in 2024 with a degree in Computer Science Engineering from Pragati Engineering College, Surampalem, Andhra Pradesh from india. I am currentl...
Hello! Is it possible to add a baseline to a dashboard in Platform Analytics? I have a MTTR Dashboard based on incidents and would like to add a baseline/target to the dashboard. The dashboard is great, but I would like to see a target goal for resol...
