Xanadu Lab instance Lists and filters task
I've followed the instructions and completed the instance accordingly, however it keeps failing validation. I do not see any other steps missed. Please advise so I can move forward
Forum Posts
Reporting incidents
I want to display the values for last 12 months in barchart or column chart.Example : Incidents open for the month of march like onMarch 1st - 10 incidents openMarch 2nd - 25 incidents openMarch 3rd - 10 incidents openMarch 4th - 5 incidents openMarc...
Adding Hover Text on Catalog Variables
Hover over the variable to display some given text.If I use the tooltip field for hover text, it only accepts lengths of 40 by default. I want to add text with a length of around 200 without modifying the length size of the variables.
As a SAM Agent I want a sorting job that sets "Next version" based on version field.
Hello Team, please help me with the following requirement on how to write a script to include Given I am a SAM PO When Version field is NOT NULLThen I wantA job running every night at 1Calling the script includeExpected functionality:Take all SW Mode...
Resolved! HRSD - Approval Flow
Hi Team , We want to sent approval to Manager of the Subject Person.Challenge is , Subject Person's Manager1 --- > Approves ----> Manager1's Manager2 ---> Manager2's ---> Manager3 , and so on until the Manager field in User table is empty. Actually,...
I want to filter the “sc_task” report by whether the assignee is enrolled or not.
Dear Expert I am trying to use “sc_task” as a data source to report the response performance.Data Source・Table : sc_task・Condition : Specify multiple groups of your choice for the assignee group. Reporting conditions・Type ：Multi-piv...
Modify environments listed in dropdown for "Create An Application Service" Form
My organization has several environments, but in Service Now, when we create a new Application Service, the environment options are limited to Dev, Test, and Prod. Is there a way to modify the dropdown for the options we need?
MISSING_DEPENDENCY: In payload no relations defined for dependent class
Hi All, My Discovery Errors dashboard is present multiple common errors. How can we solve that pls? MISSING_DEPENDENCY:In payload no relations defined for dependent class [cmdb_ci_iisdirectory] that matches any containment/hosting rules: [cmdb_ci_...
Streamline Operations with the FSM Work Order Dashboard
Streamline Operations with the FSM Work Order DashboardYour All-in-One Solution for Smarter Field Service ManagementOverviewThe FSM Work Order Dashboard is a centralized command center designed to optimize field service operations, empower technician...
Best Approach for Filtering, Sorting & Grouping Data on Frontend Without API Calls
Hi Airtable Community,I'm building an Airtable-like application using React.js, Redux, Node.js, and MySQL. In my app, all records (raw data) are sent to the frontend, and I need to handle filtering, sorting, and grouping entirely on the client-side, ...
Approval State : RITM Linked to Case transform comment into work notes
Hi, We have the CSM Portal on Servicenow.On the Customer service catalog, we have an item that require approval.When an item is ordered on CSM portal, a Case is created as well and the REQ is attached to the case. Now, lets say that the approver need...
server side script for ui action was not working
my problem was the serverside code wasnot working condition : current.state == 2&&(gs.getUser().isMemberOf(current.assignment_group)||gs.getUserID===current.assigned_to)code://making update through serverscriptfunction onHold(){ g_form.setMandato...
How can I modify the list view in a section within a record in workspace?
Hi all! I need to modify the list view in a section within a record in workspace. The problem is that this view is the default view and is shared with other spaces, so I need to create a new view. I want to know how I can set up the view in the Asset...
incident resulting in swap for broken laptop
Hi all. First time posting for help and I am sure my client is not the only one experiencing this scenario. Customer reports incident for their laptop not functioning properlyTech determines it needs to be replaced (either due to amount of time re...
Is anyone using the Service Catalog Item: Request Firewall Rule
Hello Everyone,If anyone is using it, my asks are:1. Are you using it successfully?2. Did it suit your needs OOB or was some customization required?3. How well did it integrate with your Change process?4. If anyone using it did perform customizations...