Add the custom image icon in the Navigation Bar in Now mobile

[Community Alums]

Hi everyone,

I know this topic has been asked several times (https://www.servicenow.com/community/mobile-apps-platform-forum/create-an-icon-for-a-mobile-navigati...) but I want to know currently in the Washington release, can we add our own image to be the icon for the Navigation Bar in mobile?

I created new record in the sys_sg_icon_image table, but have no idea how to call it in the sys_sg_icon record.

Any idea? Thanks

[PaulSylo]

Hi @Community Alums  - i think adding custom images directly to the navigation bar icon in the Washington release of ServiceNow isn't supported through the standard UI. The Washington release offers configuration for navigation bar icons using font type icons, not custom images.

[Morita Haruna]

Hi @JackTKQ

I also faced the same problem recently.
1. Right-click on the element name which you created sys_sg_icon_image record and select Copy sys_id.
2. Create an image-type icon from the image you selected.

1. Navigate to All.
2. In the filter navigator, enter sys_sg_icon.list, to open the Icons table.
3. Select New.
4. Enter a name for your icon of type image.
5. In the Icon Name field, enter the attribute name ImageRef.
6. Right-click in the Icon Value field and paste the sys_id of the element name you selected.
7. Select Image in the Type field.

Pay attention to "2-e". That's an amazing method. 

Reference: Adding images to an icon section