Agent App - No data available, Please pull down to refresh

sp32
Tera Expert

When I login to the app, I am able to access and see everything as expected. When I open the app after some time I just get a message No data available, Please pull down to refresh. I need to logout and login again to see the data 

I checked Application registries -> ServiceNow Agent

Refresh Token Lifespan - 8,640,000 and Access Token Lifespan - 1,800

 

Anyone know why this may occur?

1 REPLY 1

PaulSylo
Tera Sage
Tera Sage

Hey Hi, 

 

Is this issue only for you or all users?

Regards,
PaulSylo

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