Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Agent App - No data available, Please pull down to refresh

sp32
Tera Expert

‎09-27-2023 10:21 AM - edited ‎09-27-2023 10:54 AM

When I login to the app, I am able to access and see everything as expected. When I open the app after some time I just get a message No data available, Please pull down to refresh. I need to logout and login again to see the data 

I checked Application registries -> ServiceNow Agent

Refresh Token Lifespan - 8,640,000 and Access Token Lifespan - 1,800

 

Anyone know why this may occur?

0 Helpfuls
  • 1,102 Views
1 REPLY 1

Paulsylo
Tera Sage

‎10-06-2023 08:44 PM

Hey Hi, 

 

Is this issue only for you or all users?

Regards,
PaulSylo

To be is to do. To do is to be.
0 Helpfuls