Resolved! How to change mobile theme in servicenow?
How to change mobile app header and link color?
Forum Posts
Mobile app : Scripted action items
I am trying to use the fields from input screen in an action item script. I copied the same script in documentation (function WriteBackAction(parm_input, parm_variable, actionResult){//other write-back inputs and variables hereactionResult.addAttachm...
Resolved! Change the color of date picker.
Hi, Need to know, where to change this date picker and calendar icon color n now mobile app.
sys_db_object - access specific table knowing name
im trying to come up with a method that i can access a table's sys_db_object record if we know the table's name, i am able to get to it if i know the label, otherwise id need to know the sys_id for this table, in the function im trying to use it in. ...
How to add a Record Producer in Now Mobile App (using the Mobile interface, not URL views)
I am trying to reutilise an existing record producer, for example, 'Log an Incident'. None of the Applet types allow me to configure it correctly. Looking on the demo site, there is a 'Submit issue' Applet, but obviously, I can't access the demo bac...
Now Mobile App Running Slow
Is anyone having an issue with performance for the new Now Mobile app? We're in the development stage and it seems like refreshing and loading any section takes at least a minute to load. We have My Groups Work, My Work, My Active Incidents, Sev1 Rep...
Resolved! How to change the order of the related lists in Agent Mobile App?
Hello All! I am configuring some related lists for a record screen on mobile, but I haven't figured out how to manipulate the order they're displayed in the agent app. Does anybody know more about it? Example: This is the configuration in the platfor...
Resolved! How to use gs.addInfoMessage() in the Agent Mobile App ?
Hi,My Problem is that gs.addInfoMessage() is not showing in the Agent Mobile App.I am hiding footer Functions by Condition with a Script Include, and in that Script Include I want to return also the info Message, so what ways do I have? Is there some...
Resolved! Classic Mobile Application
Hello, I have a customer that has been and currently is utilizing the ServiceNow classic mobile application. Curious as to what are the recommendations with regards to using this going forward? If they like the UI can they still use it? What are we...
Resolved! How to count the number of login user per day
I would like to count how many users login to mobile apps per day by using dashboards.I'm trying to use User Experience Analytics dashboard, but I do not know where charts I should check.https://docs.servicenow.com/en-US/bundle/tokyo-mobile/page/admi...
Now mobile change request approval
How to approve Change request approvals from Now Mobile.
Resolved! Walk-up Experience Locations in the Mobile App if not available for appointment only
Hi Team,We have 4 walk-up locations configured - 1 of which is available for online check-in only, the other 3 are for appointment booking only. This works pefectly in the Portal. When in the Now Mobile App the list shows all 4 locations, as expecte...
Input Form Screen - Reference Fields
Hi, I have a requirement to add a reference field to my input form screen but I need to be able to filter/search by more than just the display value of the referenced table. Is there a way to accomplish this? Additionally, this table contains thous...
Open Ticket via Link in Mobile App
Hi guys, I need some help regarding the mobile app:The scenario is that I need a link to the mobil app to a new incident form and some fields are prefilled with information from the link. Any ideas? Thanks!
Field dependency on mobile agent app
I want to make Sub category field dependent on Category field on mobile agent app. I have created following records for edit : 1) Action item 2) Function -> Action (name : Edit) 3) UI parameter and Action parameter mapping When I click on Edit acti...
