AI Len Access Error in Now Mobile

Kurmeti Srinidh
Tera Contributor

5 hours ago

When try to fill the catalog form using AI lens encountering below error. User have "lens_user" role as well.

KurmetiSrinidh_0-1776248006274.png

 

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Tanushree Maiti
Kilo Patron

2 hours ago

Hi @Kurmeti Srinidh 

 

Try with this property change once  Configure which external apps are available for deep linking 

 

Check this one as well - KB0684624 Unable to access instance through mobile app. Information message shows the following "Thi... 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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Kurmeti Srinidh
Tera Contributor

an hour ago

HI Tanushree,

Thanks for responding!
We are trying to upload a document using "fill with lens" options which is triggering the error. The article which are have posted are specific to other issue. As instructed by servicenow we have also created a input form with representation type as "screen" however are getting "Blocked by admin" error

K Srinidhi

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