Disable mobile app access

Sanjay Arora
Tera Contributor

‎01-13-2020 01:53 PM

Hi All, 

We enabled the mobile app related plugins in our non-prod instance to see how the new apps work with our instance. Is there a way to put the genie back in the bottle? We want to prevent access of our non-prod instance from the app for a short time . Thanks in advance. 

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Yev
ServiceNow Employee
ServiceNow Employee

‎05-07-2020 08:35 AM

Hello,

That is correct. Once the Now app plugin is enabled, it builds all the system records for Employee Experience on Now Mobile. Any user can then login to that instance with the Now Mobile app. If you add roles to the "Applet Launcher" records, then only those users would be able to see those tabs.

 

Regards,
Yev