- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-29-2020 12:24 PM
Hi,
I am currently on Orlando version.
From the native now platform in the worknotes when i type ' @ 'and enter the name this will automatically tag to tagged user.
I was trying the same in Mobile Agent App on the CR form we have Activity Stream and i clicked on Add work notes and when i press '@' and start typing the name it is not tagging.
Can anyone please help me how to do this ?
Solved! Go to Solution.
- Labels:
-
Agent Mobile App
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-13-2020 04:08 PM
Hi shaik.irfan,
Unfortunately the '@' functionality is not supported on the activity stream today. However it is being discussed for Quebec (still in discussion)
The best way to gain additional support for this enhancement is to add it to our idea portal on community so it can gain traction and we can further conversation on this:
https://community.servicenow.com/community?id=ideas_list&sysparm_module_id=enhancement_requests
Best,
David
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-13-2020 04:08 PM
Hi shaik.irfan,
Unfortunately the '@' functionality is not supported on the activity stream today. However it is being discussed for Quebec (still in discussion)
The best way to gain additional support for this enhancement is to add it to our idea portal on community so it can gain traction and we can further conversation on this:
https://community.servicenow.com/community?id=ideas_list&sysparm_module_id=enhancement_requests
Best,
David