Regarding Custom Filters in the ServiceNow Now Mobile App.
In the custom filter configuration, we are using the State field, which displays all available state choices (as shown in the snapshot), including:
Closed Complete
Closed Incomplete
Requirement:
We would like to restrict users from seeing specific state values — particularly:
Closed Complete
Closed Incomplete
The goal is to prevent users from selecting these states in the filter dropdown within Now Mobile.
Is it possible to hide or remove specific state values from the choice list in a Now Mobile custom filter, based on our requirement?
