Hi all,
Started playing around with some custom apps in the Now Agent Mobile. I'm wondering how do you manage what appears on the "Applications" screen, and what apps appear prominent in the navigation bar at the bottom?
I can see the more apps I add some get pushed into the more option, I just can't seem to figure out how to control that navigational menu
When I mention "Applications", that seems to be the landing menu that the app opens on. I've seen some screenshots from Agent mobile where its like a nice landing page showing welcome messages, search and quick items for action. Looks really good but its not out of the box it seems?
Hi,
The native mobile application screen layout is made up of Applet launcher, Applets, Quick Actions etc. In the navigation bar when you click any option it opens up an Applet or Applet launcher. Applet launcher serves as a landing page that consists of a bunch of Applets, UI Sections, Quick action, and header. The applet is basically a configurable screen i.e. Form, List, Calendar, etc.
To control and re-sequence the navbar items you need to navigate to System Mobile > Navigation Bar. Open the relevant app and in the Navigation tab related list you will find all the nav menu items. You can change the order to re-arrange items. Item after 4th will be added into more options.
If you are using OOB workflows provided by ServiceNow like ITSM Mobile, FSM Mobile etc. then you will have that beautiful landing page and quick actions avilable. However, if you have your custom app then you need to create them.
Let me know if you have any questions.
Must-have resources for Mobile App developer.
1. Starting on Mobile app for customer
2. Best Practices Guide: Building Mobile Apps with ServiceNow
3. Mobile Implementation Guide
4. Mobile App Academy | Youtube
My Articles
1. Add Applet to Bottom Navigation bar | Mobile App
2. What's New For Servicenow Mobile App | Paris Release
Thanks & Regards,
Sharjeel
