Reporting on Now Mobile App usage

Kev9
Kilo Sage

Hi,

 

Other than trawling through transaction logs, is there a way to report on App usage? We've just deployed it to our users and are intersted in monitoring the uptake of use.

 

Thanks,

 

Kev

1 ACCEPTED SOLUTION

David Ha
ServiceNow Employee
ServiceNow Employee

Hi Kev,

There's no easy to monitor mobile usage in New York. However, we've introduced mobile analytics in Orlando and here are all the things you can track with it:

https://docs.servicenow.com/bundle/orlando-mobile/page/administer/mobile-analytics/concept/mobile-an...

Best,

David

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5 REPLIES 5

Rajender1
Mega Sage

Hi Kev,

in this link you will find some help 

https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/subscription-mana...

 

Mark correct and helpful 

Thanks

Rajender

David Ha
ServiceNow Employee
ServiceNow Employee

Hi Kev,

There's no easy to monitor mobile usage in New York. However, we've introduced mobile analytics in Orlando and here are all the things you can track with it:

https://docs.servicenow.com/bundle/orlando-mobile/page/administer/mobile-analytics/concept/mobile-an...

Best,

David

Thanks David.

 

I'll keep trawling the transaction logs until upgrade then 🙂

 

 

Hi David

Are mobile analytics available in Paris?

 

Thanks