I want to add an advanced reference qualifier to a field on the create-an-incident input form in Agent Mobile. FromMobile Skill Building: Supporting advance reference qualifiers on functions (a great video - thank you, David Ha!) I think I need to mo...
I noticed the datetime format in the Mobile Agent app for the activity stream appears different from other locations in the app or in the platform. Our setting for the system property "glide.sys.date_format" makes datetimes appear as "08-13-2024 03:2...
Hi,i want to use the Servicenow Agent iOS App but i can‘t see anything to use insite the app. Only MiM Register I have the Role „ITSM Agents - Fulfillers“ and for sure i see tickets and create Tickets of i use the browser. But not with the iOS app.Do...
Hi,I'm trying to add reports to the mobile agent screen, and I was able to achieve it. However, the issue is that I’m not able to drill down on the report, even though it was configured in the related report/data visualization.Has anyone faced this i...
I have created an Input form screen with a Reference input which allows multiple selections and I'm having issues accessing the sys_ids of the selected records in my Query condition script. The Input type for the Input record is 'Reference'. The Typ...
Does anyone have instructions on how to add a logo to the top of the Now mobile agent? I have seen a few posts here, but they are all for older versions that don't work anymore. I was able to apply a theme just fine, but I have not figured out how to...
when i work on some tasks in mobile application. i want to show recently worked tasks in recent tabs. for this which plugins i want to install and which tables i want to make true.
Hi Community,There is a requirement for major incident communication notifications to be sent to all users via Now Mobile.Is there a way to add a checkbox under channels for Now Mobile? If clicked, notifications should be sent to Now Mobile.
After previously working without any problem I can no longer login to my ServiceNow Classic or Now mobile apps. After using what I know is the correct details I keep receiving a 'Logout Successful' message. Incidentally if I intentionally type a inco...
Description: ServiceNow Mobile Agent for Intune (Android) is installed from the play store. Development instance is configured using Intune and the app is also registered in the company portal, including browser configuration (Google Chrome). However...
We are using the NowMobile app for Onboarding new employees. Some of the activities in the Lifecycle Events are configured to use e-signature templates. These activities require that the the employee read acknowledgment text and acknowledge that th...
I've created a new Map Screen to display Work Order Tasks and I need to prompt the user to enter some values before the screen loads in order to pre-filter the results. One of the inputs is a 'radius' to limit the results to tasks that are within a...
Hi All,I am working on a ServiceNow mobile app using Mobile Studio, and I have a question regarding access restrictions for mobile users.The users in our environment operate within a secure Intranet and should not have access to the app when they're ...
In SOW, the "My List" allows me to create my preferred list of tickets with filters defined by me. If I create them in SOW, can they be presented on the Agent Mobile app?
How can I check to see if my knowledge article is responsive in the mobile app before I publish it? I have articles with images and tables both set to 100% width but when I view in the mobile app, the article does not adjust the size of the elements...
