Hello,we have configured and deployed the now mobile app for our company. One important use of the now mobile app is to access our knowledge bases. In our knowledge articles, we often link to other knowledge articles. To get these links, we used the ...
I am trying to configure Now Mobile App.I want to add an icon or anything to app home page that would redirect to a custom portal when clicked on.Please help.
Hi all,I want homepage existing applet launcher to redirect to ESC portal, so when user login to now mobile app, he directly see portal page (on click of home button)at the moment homepage shows as below(attached image)how can i achieve it..i have fo...
We are trying to impliment Now Mobile and would like to know how does a user respond to "Awaiting Response" when a Universal Request has been resolved. We may be missing something. I couldn't see any way for the user to accept/reject the solution o...
Hi , Please help me with the steps to configure the below requirement. As a Mobile Owner, I want users to be alerted via push notifications when they are mentioned in a thread, so that they can receive these alerts in their mobile apps while on the ...
I tried to disable the 'Ask an HR question' quick action for Now Mobile but I really cannot found place where it is defined. It is not linked under Launcher Screen -> Quick action function instance. Any ideas where I should look for?
Hello,Implementing reimbursement management. I have 2 tables Expense Request and Line of Items both are child table of Task. Employee must be able to enter single or multiple line items under single request number.When a request is created, for Manag...
Hello community,I am working on implementing a feature in the ServiceNow Agent mobile app using Mobile App Builder. My goal is to create a UI action in the 'Event Incident Records' section that allows the creation of a 'P1 Incident' by copying values...
I am on iOS 17.2 and have the latest version of the Now Mobile app. I cannot seem to clear the stuck "1" notification on the app icon. There are no notifications to clear in the app and I have tried rebooting my phone, updating iOS and the Now app, a...
Hi all, Based on the user time the greeting message on now mobile homepage come out like good morning good afternoon or good evening. Can anyone help me on this. Thanks,
I know there is the ability to see Now Mobile reports via the User Experience Analytics dashboard. However, is it possible to build custom reports around mobile usage? Some of the matrics I've be interested in reporting on are as follows:number of u...
Just finished the Mobile Development Essentials, so forgive me if this question is a bit "noob"... I've got a "Create Universal Request"-input form. I want the "location"-input to be populated with the opened_for.location when the opened_for is set/c...
One of my customer cyber security says, all the user profile with admin role user record password should be cyberark vaulted password. What this means is, any existing user profile with admin role should be either disabled or migrated to cyberark.Que...
Hey all, We have what I think would be a common problem, but one that I can't find an answer to. We have thousands of KBs and catalog items that contain embedded links in their body or description fields. These links are redirecting users to other ...
What are the pre-requisites and installation guide lines on MDM to connect Agent mobile app with onpremise servicenow instance.