Hey all, We have what I think would be a common problem, but one that I can't find an answer to. We have thousands of KBs and catalog items that contain embedded links in their body or description fields. These links are redirecting users to other ...
What are the pre-requisites and installation guide lines on MDM to connect Agent mobile app with onpremise servicenow instance.
Hi,I'm developing a custom mobile application. I have an input screen that has a couple of variables that are of a ParentContext type. The app works fine on Xanadu, and the variables are populated with the correct values. However, in Yokohama, the va...
Hi,I have requirement to redirect requestor to SP Portal when he clicks on Notification button while using desktop. Also on click of same notification button, the requestor should redirect to now mobile screen while using mobile. Has anyone worked on...
Is Glide Email Outbound allows us to send email without creating a notification record in instance? ThanksVijay
Hello, I've am trying to display the approval buttons for Change Request items on My Task on Now Mobile, something similar to: What I have done so far: Applets > My Tasks > Item Stream Segments > My To-dos > Item Stream M2M Segments > Approval To-doF...
I have an action function that creates a new record in Mobile Agent. After this record is created, I want to redirect to the newly created record, rather than back to the list screen where the action is loaded from. I have been able to configure it t...
Hello ServiceNow community! I am trying to achieve the following functionality in ServiceNow mobile.I have a button that maps to a function on a calendar component.I want this button to redirect to a record screen with the sys id parameter to be retu...
Hi everyone,I’m facing an issue where an HTML field added to a catalogue item is editable On the desktop portal view but not in the ServiceNow Mobile Agent app. The field is configured as editable (not read-only) and works perfectly on desktop browse...
Hi, I managed to configure a deeplink generator for the desired applet/record. var deepLinkGenerator = new global.MobileDeepLinkGenerator("agent");var link = deepLinkGenerator.getFormScreenLink(appletID, current.getTableName(), current.getValue("sy...
Hello, I would like to make a notification message bubble at the bottom right, just like the Agent Chat bubble that is already there. Ideally it would sit right above it and display a little message box/speech bubble kind of thing. Is this possible? ...
Hi All,I need to Put the Company Logo on the header in Now Mobile application.could you please suggest to me if possible, how??
I have an autofil variable where I want to use the Script attribute to populate my input choice field. However, pulling just the value in the script include is not working. Does anyone know what format I am supposed to be returning for an input cho...
Hello, I created a personalized field (Necessidades - u_pecas_necessarias) in the Work Order Task Form, that is a List type field.In that field, I insert some entitlements from a specific contract.I need that field in mobile, so the agent assigned to...
We are currently in the process of implementing the Now Agent application, and I am wondering what other companies are doing when they went through the process.Our main focus is on:IncidentRequests / Requested Item / Catalog TasksService CatalogKnowl...