Hey, Is there a way to open a reference field on a mobile agent screen?Like you can see I have my incident displayed and I am able to open e.g. the "Assigned to" to get more information about this record. It also works for the reference fields "Calle...
Is there a function in which I can impersonate users while using the Android ServiceNow application? Not seeing an option in the app.And before you suggest I just test with the mobile view, that is out of the question as we have found two instances...
I've a requirement to create a link on Now Mobile application home page to a Record Producer, Please let me know how can we do this.
We're submitting applications for branded app publishing to iOS and Android app store, both vendors require test credentials where the reviewers can launch the app and validate the content. We have MFA Microsoft authentication launching for our user...
Hi, I need assistance in understanding why the function isn’t displaying on the details screen of an incident.As shown in the screenshots below, this is a URL function that should direct users to the MS Teams meeting when they click the button. Curr...
Hello all,Can anyone please help out how to Set the default page view to My Work in mobile agent as it opens applications once logged in using mobile agent in mobile.
Fotos not displayed in the WEB application in the Workspace after being uploaded with an Android device.When the user submits a form in the now agent app with some attachments, the records created in the table sys_attachment do not contain the right ...
Is there a way to use custom uploaded images instead of the standard icon for mobile quick action buttons? I found a Mobile App Academy recording from 2 years ago using the San Diego release that went through steps to do exactly what I need to do. ...
We use HRSD and ITSM in our organisation. Can you configure the mobile app only to point to your HRSD content and not your ITSM content? We. in HR would like to use the app for our colleagues but our IT colleagues are bot ready at the moment.
Hi Working within Field Service Mobile, I have a requirement to show the current "agent_status" of the logged in the user. The mobile app users will change their status either manually through a quick action or automatically when starting on a work o...
Hi,Im working on now agent app im follow the documentation Enabling critical alertsbut unable to find how to enable this critical alert feature by system administrator.I have tried all the other steps and am unable to achieve the critical alert featu...
We've noticed that the placeholder text for the UI parameter in the ServiceNow mobile app is only visible on Android devices, but not on iOS. Could you confirm if this is expected behaviour or if there's a fix available?
Hi All, We have a requirement from our client to have the same ESC portal displayed in Now mobile. We have used List screen and given the esc portal link to it. Users are accessing platform through 'Fulfillment View'. When user clicks on 'All' filter...
I’ve developed several different Mobile App Builder Functions to scan barcodes. I’ve successfully developed a function to consume inventory from the alm_consumable table. Using a single input of type Barcode and that is working.Example Code in Write...
