Hello ServiceNow community, My company currently has the Now Mobile app built out where users can open tickets, open/view requests, access knowledge articles, etc. Very employee focused, which I understand is the main point of the app. We are wanting...
Hi team,I created a custom table.1. Now i should create a Now mobile screen (Submit form) with 4 fields and Submit button in the below. Once click the submitted button the record should be create in the custom table.2. If the new user (he didn't have...
I am facing issue with banner images of child topics in Now mobile app. It is not resizing like parent topics but getting cropped eating full screen of the phone and even short description is coming in vertical order in 2 columns. It is working fine ...
My team here is constantly paged by the Servicenow app with hundreds of notification via SMS for every priority level within our org. How the heck do we only get notified for P1 and P2 Incidents?
Hi,I was wondering if someone has tried to have upload and delete profile picture directly in the now mobile?I am a kind of new in this field, so I need help. Right now I have created a card with show picture with 2 buttons for updating and deleting ...
One user is unable to see the 'Load Related List' options, despite having the necessary roles. His colleagues, who have the same roles, can see the option. We checked the user preferences, and the 'Organize form sections and related lists into tabs i...
Hi,The Comments field is not editable , but Work Notes and Additional Comments are enabled in Activity stream Screen.This issue is occurring on the Custom Table's Activity Stream, where both Work Notes and Additional Comments are of type Journal Inpu...
What you think all about this?
Hi guys, one of our end user have reported us an issue he encountered while using the now mobile application. He tried to navigate to the my tickets page in the now mobile application and the screen is showing is becoming empty and showing an error w...
Hello,How to set push notification message for latest inserted/updated work notes and also the time of the latest work note is inserted.I've tried the following${number} <here I need the current time/ latest work note inserted time>"Some content for ...
I want to know how I can add button on list screen to perform conbined action for all records selected in list. One of our customers is requesting a button on the list screen of the Mobile Agent app that allows users to select multiple assets and the...
Hi, I created a new function in mobile app builder, with action item it will popup a screen and there is add comments input field. If user gives input and submit it should update ritm additional comments record. I couldnt map this input variable to r...
Hello, I am trying to filter the Related List count in Mobile App but have no idea where to add that filter. In the below image, there are 8 child incidents displayed but I need only active child Incidents. I have searched everywhere but didn't find ...
I am trying to default the Toggle option to enable in Now agent application, which result in default the Additional Comment (Customer Visible). And later the user can switch the toggle off to enter the work notes
Hi, I am currently working with Mobile App builder.Is there a way for us to set a value on a field depending on the value from a different field?Like an onchange client script on field1 to set value in field2? Thanks in advance.
