Hi Community,There is a requirement for major incident communication notifications to be sent to all users via Now Mobile.Is there a way to add a checkbox under channels for Now Mobile? If clicked, notifications should be sent to Now Mobile.
After previously working without any problem I can no longer login to my ServiceNow Classic or Now mobile apps. After using what I know is the correct details I keep receiving a 'Logout Successful' message. Incidentally if I intentionally type a inco...
Description: ServiceNow Mobile Agent for Intune (Android) is installed from the play store. Development instance is configured using Intune and the app is also registered in the company portal, including browser configuration (Google Chrome). However...
We are using the NowMobile app for Onboarding new employees. Some of the activities in the Lifecycle Events are configured to use e-signature templates. These activities require that the the employee read acknowledgment text and acknowledge that th...
Hi all, Is it possible to see which HR Cases were opened trough mobile app without being trough the source field? Because when a case is opened in our mobile app it has 'HR Portal' as a source. Is it any other way?Thanks!
I've created a new Map Screen to display Work Order Tasks and I need to prompt the user to enter some values before the screen loads in order to pre-filter the results. One of the inputs is a 'radius' to limit the results to tasks that are within a...
Hi All,I am working on a ServiceNow mobile app using Mobile Studio, and I have a question regarding access restrictions for mobile users.The users in our environment operate within a secure Intranet and should not have access to the app when they're ...
In SOW, the "My List" allows me to create my preferred list of tickets with filters defined by me. If I create them in SOW, can they be presented on the Agent Mobile app?
How can I check to see if my knowledge article is responsive in the mobile app before I publish it? I have articles with images and tables both set to 100% width but when I view in the mobile app, the article does not adjust the size of the elements...
When you go to the Notification tab on Agent Mobile and open one for a RITM Approval, nothing is displayed on the details tab other than the Reject and Approve buttons. Where do we configure it to show the variables on the RITM?
Hello SN community I have configured nowmobile to display incident details and activity stream. The worknotes has some links associated with other incidents but when clicked on them, they open in an native UI interface instead of existing card builde...
I heard that there is a way to create a mobile URL called deepLink, but since the format is different from the normal URL, We have to display two different links for PC and mobile (with the same email) and let the user choose. I would like to unify t...
We would like to put a placeholder image on Catalog Items and Record Producers. Currently when searching only knowledge articles have placeholder icons.Documentation for placing placeholder icons https://www.servicenow.com/docs/bundle/yokohama-mobile...
Hello Experts, I need to implement a knowledge article approval process for NowMobile. Currently, there is no out-of-the-box (OOTB) solution available for NowMobile after setting up the detail screen for knowledge articles. I'm facing a challenge bec...
