I have installed "ServiceNow Now Mobile" app in my phone. How can I access Service portal in mobile app?

[Vaishnavi35]

Hi,

I have installed this Plugin "com.glide.mobile-employee" in my instance and have installed the app in my phone.

I do not see Navigator like how we have in "Classic" app. In Classic app I can see Navigator and "Self-Service" Application where we have our "Service Portal" module.

In Now Mobile app I do not see it. Help? 

Because we are planning to create one more portal and access it via mobile.

Thanks,

Vaishnavi

[PaulSylo]

Hi Vaishnavi,

As Murali stated, The ServicePortal from the desktop is re-engineered for mobile. if you want your application to display under "services", go to the Navigation bar and select services (in turn you need to create a UI Section and tag to screen launchers ), and add the applications.

but if expect to create something similar to classic mobile (i would highly recommend not to go with that route), we cannot extend the same in mobile App. 

https://docs.servicenow.com/bundle/sandiego-mobile/page/administer/tablet-mobile-ui/task/mobile-applet-tab.html

Regards,

Paul