Load Related List does not appear for one user

[Sirisha Thota]

One user is unable to see the 'Load Related List' options, despite having the necessary roles. His colleagues, who have the same roles, can see the option. We checked the user preferences, and the 'Organize form sections and related lists into tabs in classic forms' option is enabled. Could you please help with this issue?

[Ankur Bawiskar]

@Sirisha Thota 

you checked this

How to make 'After Form Loads' or 'On-demand' the default 'Related list loading' for all users 

If my response helped please mark it correct and close the thread so that it benefits future readers

[Ankur Bawiskar]

@Sirisha Thota 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Prathamesh26]

Hi @Sirisha Thota 

Please check below link

Link - https://www.servicenow.com/docs/bundle/yokohama-platform-user-interface/page/use/using-forms/task/t_...

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this question to solved bucket. 

Regards,

Prathamesh