NowMobile - Attachment not working

DavidLV
Tera Contributor

Hi,
Currently, I'm facing an issue at Now Mobile. When I insert an attachment it will not be inserted in the newly created record. I've tried: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1208297 but without any success. 

I'm using the upload images on function (I don't know why it will open as a new page...) anyway it will not insert an attachment to the newly created incident.
I've also tried to use the input form screen -> Inputs -> attachment type...Same issue (attachment won't be inserted to the incident).
However, When I'm using the old method creating a function with data parameters (without input form screen) and setting Allow images upload on function it works correctly (attachment will not open as a new page and stay with other parameters). 
Can anyone help me with this? Seen a lot of articles but without any successful answers.

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