Search and Conditions for Reference fields on Input Form Screen

Rudi2
Giga Guru

Hi Guys

I need assistance with the input form screens please!

I have a top form edit function and I have created a reference for the "assigned to" field on the case form to be edited.

I have followed the docs and the great video from David Ha it is working, except for 2 input attributes:

1. The EnableSearch input attribute is not working, so users cannot search.

2. The Conditions attribute works but I cannot get the list of users based on the assignment group, there is no dependency. Has anyone done anything similar or used an encoded query that works? I tried script include, no luck.

This Instance is in Rome

 

Thanks

1 ACCEPTED SOLUTION

Hi Jidesh

Pavan is correct, I have opened the input attribute for EnableSearch on the platform and changed "1" to "true". This is also valid with the Inline Input Attributes.

What I have done with the dependency on "assigned to" is to add the assignment group above that when choosing to update the values. the other thing you can try is to add the DependentInputId (not documented) attribute to the list of input attributes on the platform list view and the value will be the sys id of the assignment group input field.

This Video Explains it as well: Mobile App Academy

 

I am now experiencing issues with mapping HTML Fields and selecting Journal Fields as an input to be updated.

View solution in original post

10 REPLIES 10

kowsalya
Tera Contributor

Hi Rudi,

 

I m also facing search functionality issue in mobile app reference field in input parameter screen, I added enableSearch as True in attribute. It is showing search option in app but that search is not returning any value. if you know the solution, please share it

try to provide enable search value in boolean, replace one with true and it should show search option

Hi,

I am also working on similar requirement.

I am using Reference input field on Input form screen.

I have added EnableSearch attribute and I can see search option on the screen.

But I am not able to search for the records by display name (it works on Desktop view).

It is Configuration Item field from sc_task form. I am trying to make it functional on Input Form Screen.

 

Any suggestions about this behavior?

NOTE: I am on ROME.

 

kowsalya
Tera Contributor

Hi Afsar,

 

I am aslo facing the same issue , search of reference input in mobile is not working, its not returning any result, If you know how to fix this please share that.

Pavankumar_1
Mega Patron

Hi,

 

Please close the thread and Mark ✅ Correct/helpful.

 

Thanks,

Pavankumar

If it helps please click Accept as Solution/hit the Thumb Icon.
ServiceNow Community MVP 2024.
Thanks,
Pavankumar