ServiceNow Agent App - Add to Watch List Function

Jaret Vik
Tera Expert

Is there a way to add an action item or function to a record screen that allows the adding of users to the Watch List? Do I just make a sys_user reference field input or should it be done another way?

1 ACCEPTED SOLUTION

Jaret Vik
Tera Expert

I don't know why, but the original way I tried to do it worked like a charm after I was explaining it to someone else. Go figure!

The normal 'Update' type Action item works just fine for the Watch list. 

JaretVik_1-1774527332162.png

JaretVik_2-1774527410357.png

 

View solution in original post

6 REPLIES 6

UI Actions are not applicable to the Mobile Agent App. I posted this question in the 'Mobile Apps & Platform' section. 

Jaret Vik
Tera Expert

I don't know why, but the original way I tried to do it worked like a charm after I was explaining it to someone else. Go figure!

The normal 'Update' type Action item works just fine for the Watch list. 

JaretVik_1-1774527332162.png

JaretVik_2-1774527410357.png