Some fields not showing on Now Mobile when creating new records

AnirudhKumar
Mega Sage
Mega Sage

I have 5 fields on my table.

On the Now Mobile app, only 2 of them are showing on the form when I click New/Edit button.

But when I open an existing record, all the fields along with their values show up on Now Mobile.

Do I need to do something in UI Parameter/Action Parameter Mappings?

find_real_file.png

1 ACCEPTED SOLUTION

Pavankumar_1
Mega Patron

Hi,

1. Remaining 3 fields You need to create a Data parameters on Action Item.

find_real_file.png

2. Once you created Data parameters then you have to create UI parameters on function. refer below

find_real_file.png

3. Then Use action parameter mappings related list you can see below screen to map Data parameter and UI parameter.

find_real_file.png

4. Then go to the action Item and for selected table map corresponding fields with actual table fields as below.

find_real_file.png

 

Hope it helps you add the others fields.

 

Please Mark ✅ Correct/Helpful if applicable, Thanks!! 

 

Regards

Pavankumar

If it helps please click Accept as Solution/hit the Thumb Icon.
ServiceNow Community MVP 2024.
Thanks,
Pavankumar

View solution in original post

4 REPLIES 4

Vasantharajan N
Giga Sage
Giga Sage

Please check the view named "Mobile" on the table and add/remove the required field to get it reflected.


Thanks & Regards,
Vasanth

Hello Vasantharajan,

I only have the default view for my table. Do I need to create a view named 'Mobile'?

Edit : I tried this, it does not seem to work. Still shows only 2 fields on New/Edit record forms 

PaulSylo
Tera Sage
Tera Sage

Yes Anirudh, you need to create UI Parameter mapping for other fields on Data Parameter by Action item, if you want to edit the form and want all the other fields to be editable.

 

Regards,
PaulSylo

Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !

Pavankumar_1
Mega Patron

Hi,

1. Remaining 3 fields You need to create a Data parameters on Action Item.

find_real_file.png

2. Once you created Data parameters then you have to create UI parameters on function. refer below

find_real_file.png

3. Then Use action parameter mappings related list you can see below screen to map Data parameter and UI parameter.

find_real_file.png

4. Then go to the action Item and for selected table map corresponding fields with actual table fields as below.

find_real_file.png

 

Hope it helps you add the others fields.

 

Please Mark ✅ Correct/Helpful if applicable, Thanks!! 

 

Regards

Pavankumar

If it helps please click Accept as Solution/hit the Thumb Icon.
ServiceNow Community MVP 2024.
Thanks,
Pavankumar