Traditional case management vs HR agent workspace Classic vs Agent workspace for HR configurable

[ASHU_1]

1. Can anyone explain me the difference between the Traditional HR case management vs HR agent workspace Classic vs Agent workspace for HR configurable.

2. If there are new/additional fields on Traditional HR Case Management, how to move them to HR AW Classic and AW for HR Configurable?

3. Migration guidelines to move from Traditional HR Case Management to HR AW Classic.

4. Migration guidelines to move from HR AW Classic to AW for HR Configurable.

5. Migration guidelines to move from Traditional HR Case Management to AW for HR Configurable.

6. Which one of the above is recommended over the other, #3 Vs. #4

[PaulSylo]

1. Agent workspace for HR Case management is new feature came in San diego and Includes the most comprehensive set of features, including a case list, knowledge base, reporting engine, case routing, and the ability to create and customize your own workspaces

 2, 3, 4 , 5, 6 - https://www.servicenow.com/community/hrsd-articles/hr-agent-workspace-migration-guidelines-from-clas...

Goto this link - https://www.servicenow.com/community/hrsd-articles/agent-workspace-for-hr-case-management-hr-configu...

This is one stop for all your HR Module-related questions. yo can find the answers for these questions.