What is the difference between NOW -Mobile and NOW MObile - Intune?

Philip Hulshize
Tera Contributor

‎03-11-2020 08:32 AM

What is the difference in the versions, as we can put either in our Intune environment, and can set available, or required, unistall, and can add some configuration fields. What does the Intune version do for me?

Labels:
0 Helpfuls
  • 1,533 Views
1 REPLY 1

Joshwa Antony S
Mega Guru

‎03-13-2020 10:03 AM

Hello,

Intune is a mobile app distribution provider (Enterprise Mobility Management (EMM))

Customers are allowed to pull the iOS or Android app from the Apple App Store and Google Play respectively, dynamically configure the apps to point to the correct ServiceNow instance and distribute using the EMM App Store. This way, the MDM can fully manage the app by applying its corporate security policies. Mobile app distribution providers include: 

  • AirWatch 
  • BlackBerry 
  • Citrix 
  • Intune 
  • Jamf Pro 
  • IBM 
  • MobileIron 

Refer for more details:Mobile Security FAQ

Where as if you download the NOW app directly from App store or Google play you need to add the instances manually and there wont be restriction that are complained to you corporate (There are few security measures in NOW app OOB such as enforce pin, blur app in background, attachment disabling, app access restriction for rooted/jailbroken devices etc..)

If you are asking about mobile release version [eg;- 9.1.0], Its a bug fixes release just like other mobile applications.

Please mark my answer correct & helpful if it addresses your question

Regards,

JAS