Enable actionable notifications in Teams

Bommera
Tera Contributor

Hi Team,

For the ServiceNow Microsoft Teams integration, we want to start with actionable notifications and later introduce other options such as Employee Center etc. For actionable notifications, will it be enough if we install Teams under 'Messaging apps Integration' or do we still need to install Microsoft teams under 'Install Azure Apps' and upload manifest file? 

Appreciate your help on this.

1 ACCEPTED SOLUTION

Fu
ServiceNow Employee
ServiceNow Employee

Hi Bommera,

 

You do need 'Messaging app integration' and 'Install Azure Apps', however, you don't need to upload a manifest file. 

View solution in original post

1 REPLY 1

Fu
ServiceNow Employee
ServiceNow Employee

Hi Bommera,

 

You do need 'Messaging app integration' and 'Install Azure Apps', however, you don't need to upload a manifest file.