Hi
I am trying to set up a process that whenever a certain incident type is created, a messages is sent to a teams chat or channel.
Researching this it looked quite simple, set up a webhook on the channel, paste the URL into a Flow Action and the message will be sent when the flow runs.
The issue is that Webhooks are no longer available (demised this month) and I now need to use Power Automate instead.
I have a premium license for Power Automate so I can establish the connection to ServiceNow and create a flow here to talk to teams. I have then tried to configure a Flow to push the incident details to Power Automate however I am failing every time
If I add the following into the Power Automate flow
when I run the flow in ServiceNow I get the error
Error: 400. Message: {"error":{"code":"InvalidRequestContent","message":"The input body for trigger 'manual' of type 'Request' must be of type JSON, but was of type 'application/octet-stream'.","messageTemplate":"The input body for trigger '{0}' of type '{1}' must be of type JSON, but was of type '{2}'."}}. (Process Automation.0e9862431324030039a039ed9344b05f; line 5)
If I remove the Json and run the flow, it does send something to the teams channel,
However my ServiceNow flow shows
Error: 202. Message: . (Process Automation.0e9862431324030039a039ed9344b05f; line 5)
Does anyone have any experience of sending messages to teams, should I be doing it this way or instead of a Flow should I be using 'Rest Message ' and Business Rules.
Google search also mentions a ServiceNow connector in Power Automate but mine does not have this
I am new to this so any guidance would be appreciated.
Hi
I am still confused as to where I add this. I am trying to use the action 'Post Incident Details', the Webhook I have entered is the one for the Power Automate flow and I have used the data pil picker to select the Incident picked up in the trigger
How and where do I add the header
