Doucment_ID is not displaying value
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6 hours ago
Hi,
I want to update the 'Applies to record' field so it corresponds the Department.
As you can see the Department has a name but Applies To Records = empty.
When looking at XML, however these 2 fields have same sysID, so they should point to that specific Department Name.
Im using a script where I populate both fields with sysID but it only works for the department field.
How to proceed with this document_id type field so it shows the name of the record?
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5 hours ago
what's your business requirement?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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5 hours ago
I need to populate this field so it corresponds the Department field.
For the context: In our environment we have loaded the entities and refers to existing record & applies to were not populated. So currently I am fixing by populating these fields.
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5 hours ago
how are you updating that?
share script
Applies to is Document ID field type?
For setting Document ID you need to set table name along with Record SysId
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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4 hours ago
Basically, first I retrieve the sysId I need and then update these fields:

