Heatmap with multiple colour

[dhivyalaksh]

I have heatmap, where i can use two colors to define them which is available in out - of - box configuration

but i need to define multiple colours to define heatmap.

this is the heatmap which is was created

but i want to replicate in this way 

 can anyone help me to fix this

[Connor Levien]

The below link details how to set up your RAM

https://www.servicenow.com/docs/bundle/zurich-governance-risk-compliance/page/product/grc-risk/task/...

You can create new colours to use in your heatmap or use OOTB colours as those colours in the second screenshot are OOTB colour options. Also make sure you are using the Heatmap workspace view as these heatmaps are different to the standard ServiceNow Heatmap report in platform analytics

[AjvadK]

Hi Connor,

What do you mean by Heatmap workspace view?

[Connor Levien]

@AjvadK it looks like you are using a performance analytics heatmap instead of the IRM heatmap. The Heatmap workbench can be found here 

https://www.servicenow.com/docs/bundle/washingtondc-governance-risk-compliance/page/product/grc-work...