Hello,I am new to Workspace development and TPRM. We recently implemented TPRM and when creating DDR record we have related contracts for the engagements. I can see the related contract on the Workspace in the Related List, but when I select the Cont...
I can't see the attachments that were included in the supplier portal to respond to the VRA, apparently they are also not being included in the sys_attachment table. What could it be? , the other answers I can see normally
Hi Community, I am looking to launch a new Vendor Risk Assessment questionnaire in the TPRM module, which will copy the responses from the most recent in-progress Questionnaire. By OOB design, the SVDP portal launched a new questionnaire, which requi...
Hi All,Good day to you !!!I have written the script to attach the assessment template to the vra record and its assigning to the vra record and questionaries also attached to the VRA record but when i open the Vendor portal as vendor contact i am no...
I want to disable "Maturity" from the OOTB SIG Lite 2024 Vendor Risk Questionnaire template.
Hello,Apparently my Default Risk Rating Scale is not working correctly, the VRAs are being set with the Risk Score, for Example 92, but the Risk Rating field is empty when it should've been set as Very High.Thanks
I have established Tprm in my PDI and a vendor contact can access svdp that is third party portal on my PDI but on other instance that same functionality is not working as a vendor contact with snc_external role can't access svdp portal but is i remo...
Hi , Few vendors are unable to submit the vendor assessment from vendor portal and i could see that variables were greyed out and not able to fill/enter the fields as shown below. Can anyone explain what might be the issue. Thanks, Mayura
How to configure HTML field on Risk assessment question form?
Has anyone implemented a NIST questionnaire in ServiceNow?
We have instances where vendors are refusing (due to their policies) to login and access the portal to complete the vendor engagement assessment. In these instances, we send the assessment questionnaire to them in an excel document and have them comp...
Hello,I would like to know, how a control, which belongs to a control objective related to an assessment metric, gets set to compliant or non-compliant. I know that I have to relate the control objective with the assessment metric. And when the asses...
Hi, I have started implementing TPRM for a client of ours and one of the discussion areas we are running into is the number of third-party tiering scales. OOTB and default we seem to have five levels yet the client is used to working with only three;...
Hi,I have added Company(core_company) field on the Entity form using form layout.when i select the company and save, it is not saving the company. why?Just FYI...on risk form, i have the same field which will be autopopulated from entity table. So, a...
We have a new business need to have vendor contact accounts set up to match up with vendor company records. As of right now our plan to accomplish this is to create user accounts using a catalog item and flow. These newly created accounts will be ina...
