I want to remove the "Maturity" section from the OOTB SIG Lite "Vendor Risk Questionnaire template"
I want to disable "Maturity" from the OOTB SIG Lite 2024 Vendor Risk Questionnaire template.
Forum Posts
Resolved! Risk Rating is set as empty in the Vendor Risk Assessments
Hello,Apparently my Default Risk Rating Scale is not working correctly, the VRAs are being set with the Risk Score, for Example 92, but the Risk Rating field is empty when it should've been set as Very High.Thanks
Snc_external role access
I have established Tprm in my PDI and a vendor contact can access svdp that is third party portal on my PDI but on other instance that same functionality is not working as a vendor contact with snc_external role can't access svdp portal but is i remo...
Resolved! Unable to submit vendor assessment from vendor portal
Hi , Few vendors are unable to submit the vendor assessment from vendor portal and i could see that variables were greyed out and not able to fill/enter the fields as shown below. Can anyone explain what might be the issue. Thanks, Mayura
Configure HTML field on Risk assessment form
How to configure HTML field on Risk assessment question form?
NIST Questionnaire
Has anyone implemented a NIST questionnaire in ServiceNow?
Manually completing a vendor engagement assessment
We have instances where vendors are refusing (due to their policies) to login and access the portal to complete the vendor engagement assessment. In these instances, we send the assessment questionnaire to them in an excel document and have them comp...
Set Control status from an assessment response
Hello,I would like to know, how a control, which belongs to a control objective related to an assessment metric, gets set to compliant or non-compliant. I know that I have to relate the control objective with the assessment metric. And when the asses...
Changing the default third-party tiering scale
Hi, I have started implementing TPRM for a client of ours and one of the discussion areas we are running into is the number of third-party tiering scales. OOTB and default we seem to have five levels yet the client is used to working with only three;...
Company(core_company) field is not saving on the Entity Form.
Hi,I have added Company(core_company) field on the Entity form using form layout.when i select the company and save, it is not saving the company. why?Just FYI...on risk form, i have the same field which will be autopopulated from entity table. So, a...
Resolved! Vendor accouts and associations with vendor companies.
We have a new business need to have vendor contact accounts set up to match up with vendor company records. As of right now our plan to accomplish this is to create user accounts using a catalog item and flow. These newly created accounts will be ina...
How to implement control language for unscored answer for question in vendor assessment
We would like to be able to see which questions have been flagged as incorrect, and include the weighting of the incorrect answers and create an ability to include the control language that is being assessed, as well as the treatment plan to address ...
Supply chain contracts
SN version: Utah. I'm reporting on Supply chain contracts, I need to know what date a contract went from Draft to Active. Start and End don't work because a contract may have started retroactively before it was actually created and approved. I've ...
Resolved! New vendors first time login attempt to SVDP portal & getting access denied error
Access Denied error/problem: Primary contact assigned to vendor > welcome email sent to contact’s email with a username, temporary password, and a link to the /svdp login page > vendor contact uses credentials for local account to login (we have succ...
Resolved! How to parse name value pairs action output in flow
Hi All,I have defined an action which is giving name value pairs in output. I am using this action in flow. How can I parse the name value pairs output from action so that I can use those values in flow?
