I have established Tprm in my PDI and a vendor contact can access svdp that is third party portal on my PDI but on other instance that same functionality is not working as a vendor contact with snc_external role can't access svdp portal but is i remo...
Hi , Few vendors are unable to submit the vendor assessment from vendor portal and i could see that variables were greyed out and not able to fill/enter the fields as shown below. Can anyone explain what might be the issue. Thanks, Mayura
How to configure HTML field on Risk assessment question form?
Has anyone implemented a NIST questionnaire in ServiceNow?
We have instances where vendors are refusing (due to their policies) to login and access the portal to complete the vendor engagement assessment. In these instances, we send the assessment questionnaire to them in an excel document and have them comp...
Hello,I would like to know, how a control, which belongs to a control objective related to an assessment metric, gets set to compliant or non-compliant. I know that I have to relate the control objective with the assessment metric. And when the asses...
Hi, I have started implementing TPRM for a client of ours and one of the discussion areas we are running into is the number of third-party tiering scales. OOTB and default we seem to have five levels yet the client is used to working with only three;...
Hi,I have added Company(core_company) field on the Entity form using form layout.when i select the company and save, it is not saving the company. why?Just FYI...on risk form, i have the same field which will be autopopulated from entity table. So, a...
We have a new business need to have vendor contact accounts set up to match up with vendor company records. As of right now our plan to accomplish this is to create user accounts using a catalog item and flow. These newly created accounts will be ina...
We would like to be able to see which questions have been flagged as incorrect, and include the weighting of the incorrect answers and create an ability to include the control language that is being assessed, as well as the treatment plan to address ...
SN version: Utah. I'm reporting on Supply chain contracts, I need to know what date a contract went from Draft to Active. Start and End don't work because a contract may have started retroactively before it was actually created and approved. I've ...
Access Denied error/problem: Primary contact assigned to vendor > welcome email sent to contact’s email with a username, temporary password, and a link to the /svdp login page > vendor contact uses credentials for local account to login (we have succ...
Hi All,I have defined an action which is giving name value pairs in output. I am using this action in flow. How can I parse the name value pairs output from action so that I can use those values in flow?
What are some best practices for TPRM - Question Bank and Questionnaire Improvement Test Case Availability: Are there existing test cases for the TPRM Question Bank and Questionnaire Processes?Best Practices: What are tips for improving maturity of t...
hi my requirement is when click on generatepdf button on incident form then pdf download automatically and content in the pdf is only incident number of the current record.
