How to edit the quick actions on Vendor Managment workspace landing page dashboard
Hi All, How to edit the below quick action, I would like to rename one of the quick actions. Can anyone please guide me. Thanks in Advance.
Forum Posts
1 to Many dependency between questions in a questionnaire designer
Dear Community, We are currently working with a questionnaire template for a risk assessment and are trying to establish dependencies between certain questions.For example:Question 1: What is the likelihood of this risk occurring?Question 2: Did you ...
Role missing after install GRC: Advanced Audit plugin
After installing the GRC: Advanced Audit plugin on my instance, the role Engagement Project Manager is missing. I can't locate it in the role table. I have repaired the installation and previously installed GRC: Audit Management. Does anyone know why...
Workspace doesn't show related record.
Hello,I am new to Workspace development and TPRM. We recently implemented TPRM and when creating DDR record we have related contracts for the engagements. I can see the related contract on the Workspace in the Related List, but when I select the Cont...
Problem view response the VRA - question type (Attachments)
I can't see the attachments that were included in the supplier portal to respond to the VRA, apparently they are also not being included in the sys_attachment table. What could it be? , the other answers I can see normally
I want to remove the "Maturity" section from the OOTB SIG Lite "Vendor Risk Questionnaire template"
I want to disable "Maturity" from the OOTB SIG Lite 2024 Vendor Risk Questionnaire template.
Resolved! Risk Rating is set as empty in the Vendor Risk Assessments
Hello,Apparently my Default Risk Rating Scale is not working correctly, the VRAs are being set with the Risk Score, for Example 92, but the Risk Rating field is empty when it should've been set as Very High.Thanks
Snc_external role access
I have established Tprm in my PDI and a vendor contact can access svdp that is third party portal on my PDI but on other instance that same functionality is not working as a vendor contact with snc_external role can't access svdp portal but is i remo...
Resolved! Unable to submit vendor assessment from vendor portal
Hi , Few vendors are unable to submit the vendor assessment from vendor portal and i could see that variables were greyed out and not able to fill/enter the fields as shown below. Can anyone explain what might be the issue. Thanks, Mayura
Configure HTML field on Risk assessment form
How to configure HTML field on Risk assessment question form?
NIST Questionnaire
Has anyone implemented a NIST questionnaire in ServiceNow?
Manually completing a vendor engagement assessment
We have instances where vendors are refusing (due to their policies) to login and access the portal to complete the vendor engagement assessment. In these instances, we send the assessment questionnaire to them in an excel document and have them comp...
Set Control status from an assessment response
Hello,I would like to know, how a control, which belongs to a control objective related to an assessment metric, gets set to compliant or non-compliant. I know that I have to relate the control objective with the assessment metric. And when the asses...
Changing the default third-party tiering scale
Hi, I have started implementing TPRM for a client of ours and one of the discussion areas we are running into is the number of third-party tiering scales. OOTB and default we seem to have five levels yet the client is used to working with only three;...
Company(core_company) field is not saving on the Entity Form.
Hi,I have added Company(core_company) field on the Entity form using form layout.when i select the company and save, it is not saving the company. why?Just FYI...on risk form, i have the same field which will be autopopulated from entity table. So, a...