Index - Introduction - Next Experience Features - Theming in Next Experience UI - Resources Introduction Welcome to the article version of the most recent Next Experience Academy titled "Everything you need to know to get started with N...
UI Builder 101 The following article accompanies the UI Builder 101 video by Chris Johnson. Below, you will find explanations for concepts and resources mentioned in the video. Please ask any questions in the comments below! Table of Co...
Learning UI Builder: Yokohama Edition! Good news everyone! We have some awesome updates for you when it comes to getting started with UI Builder. We have released the Xanadu update for the Now Learning UI Builder Fundamentals course, and it's...
Article Hub Welcome! This article will serve as the hub for all of the UI Builder "Bytes" series of enablement content. We will cover all things related to UI Builder, so keep an eye out for more articles in the future! In the future, we...
Next Experience Center of Excellence Getting Started Check out this video and this community article for the basics of what you need to know about the Next Experience UI, Workspaces, UI Builder, and Theming Next Experience! You can al...
When users log in to ServiceNow, they typically see role-based dashboards on the homepage, with the exception of ITIL agents directed to the Service Operations Workspace (SOW). But how is this homepage redirection configured behind the scenes? While ...
Process flow formatters in ServiceNow’s native view offer a visual representation of a record’s state progression. While not interactive, they can be prominently displayed at the top of the record. However, as we began migrating to workspaces, these ...
Center of Excellence / Workspace / Introduction to Declarative Actions FYI: This article has not been updated or reviewed since the Tokyo release. Use at your discretion, but be advised that these methods may or may not work on later releases. ...
COEWorkspace Resource HubConfiguring Lists in Configurable Workspace FYI: This article has not been updated or reviewed since the Tokyo release. Use at your discretion, but be advised that these methods may or may not work on later releases. ...
If you've ever had to create a declarative action with custom UI in ServiceNow Workspace, you know the drill: read the docs, create the declarative action, hop over to UI Builder to define your modal, go back to the page, set up add-on event mappi...
Index - Introduction - Next Experience Features - Theming in Next Experience UI - Resources Introduction Welcome to the article version of the most recent Next Experience Academy titled "Everything you need to know to get started with N...
Setup Workspace Live Lists If your agents are working high-velocity service desks, a static list that requires a full page refresh to show new records is a productivity drag. Live updates let your list surface new and changed records automatica...
UI Builder 101 The following article accompanies the UI Builder 101 video by Chris Johnson. Below, you will find explanations for concepts and resources mentioned in the video. Please ask any questions in the comments below! Table of Co...
How to Perform Servicenow vCenter Discovery | Discovering VMware using vCenter Discovery Recently I was asked to implement ServiceNow Vcenter Discovery to discover all the VMware’s, I had no clue were to start with ! I looked around ServiceNow co...
Select the component or container that needs to have a dynamic visibilityIn the config panel, click the visibility iconClick on the script iconSet the visibility condition /** * @param {params} params * @param {api} params.api * @param {Trans...
Standard server-side messages like addInfoMessage or addErrorMessage do not automatically appear in custom Workspaces. This article provides a simple fix using UI Builder to manually map the notification behavior. Problem:When working with custom S...
Demonstrate how to add a Playbook Experience tab in a Utah or greater Record Page. Prior to the new Record Page templates released with Utah it used to be much more difficult (thanks @Arnoud Kooi!), but for new record pages the tabs are configured w...
Recently, I attended a Montreal ServiceNow Community Meetup, where one of the sessions focused on building custom components using the ServiceNow CLI. The presentation immediately caught my attention and motivated me to explore this capability furthe...
In ServiceNow's Customer Service Management (CSM) application, Case Types help in streamlining processes and ensuring that each customer query is addressed appropriately and efficiently. The configuration of case types can be customised to fit the sp...
Do you have a customer who prefers a cleaner, more tailored navigation experience in Agent Workspace? For example, in our case, the customer didn’t want to display icons such as Move Management, Event Planner, or Schedule Planner in the side navigati...
Kanban Board Component - Part 1 Table of Contents PrerequisitesInitial ConfigurationConfiguring EventsDrag and DropSwimlanes Article Directory Part 1 - Initial configuration Part 2 - Configuration reference Introduction This series of...
Learning UI Builder: Yokohama Edition! Good news everyone! We have some awesome updates for you when it comes to getting started with UI Builder. We have released the Xanadu update for the Now Learning UI Builder Fundamentals course, and it's...
In some Playbook implementations, it may be necessary to remove or hide the “Skip” button from Playbook activities to enforce process compliance or avoid premature activity completion. This article describes a clean approach to achieve this using Dec...
In ServiceNow Advanced Risk Assessment (ARA), a common requirement in the ARA Workspace is to tightly control which users will be available when using Reassign approver / assessor. One practical example is allowing reassignment only to the Risk Owner...
Kanban Board Component - Part 2 Table of Contents sn-vtb-cardsn-vtb-lane-headersn-vtb-lane-footersn-vtb-swimlane-headersn-vtb-cell-headersn-vtb-row-headerCards object configurationLanes object configurationSwimlanes object configuration Artic...
ServiceNow
Steph Morillo
LisaLatour
Earl Duque
